I’m am convinced where a company tries to hide their support numbers from their website, they do not care for their customers. Their idea of customer service is upside down. I can call Microsoft, but not Trimble? If I were evaluating a vendor to best service my software requirements, I would never choose someone that I cannot call. Where they hide behind paid- for-support plans only shows their costs to provide such service is escalated because of the many bugs in program coding.
I’m choosing another software application. Does anyone have a recommendation?