Crashed computer

I have two laptops with Sketch up pro, one crashed. I gave the laptop to Staples to remove my files and recycle the laptop. Now I get a “have exceeded your allowed activations” tag. What can i do ?

What version of SketchUp? Complete your forum profile.

Just started 2024

My name is Ed

Put that in your forum profile. Surely you are not still using Windows 7 or that ancient GPU, either.
Screenshot - 4_19_2024 , 2_11_47 PM

So since you have a subscription for SketchUp, go into your account management at and de-authorize all devices.


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