# Corrupted File - Sketch Up **URL:** \ **Category:** Pro\ **Tags:** sketchup, bug\ **Created:** [July 30, 2024, 8:41pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503 "2024-07-30T20:41:38Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![Alu](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@Alu](https://forums.sketchup.com/u/Alu)\ **Post date:** [July 30, 2024, 8:41pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/1 "2024-07-30T20:41:38Z")
Hello! One of my files got corrupted and I don’t have the backup file (skb), is it possible to recover it? > **[3D ROSANE.skp](https://drive.google.com/file/d/1blQwMpe_QLfAztXKS5WtDRbmB1tRXqLP/view?usp=drivesdk)** > > Google Drive file. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 30, 2024, 8:53pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/2 "2024-07-30T20:53:39Z")
Where were you saving the file as you were working on it? Most of the file is nothing but zeroes. Nothing to recover. Why isn’t there a .skb file? ---
**Author:** ![Alu](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@Alu](https://forums.sketchup.com/u/Alu)\ **Post date:** [July 30, 2024, 9:03pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/3 "2024-07-30T21:03:40Z")
I was normally saving in the file folder, but the computers are on a network. The skb file does not exist because I accidentally deleted it, and because it is on a network, the file was permanently deleted. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 30, 2024, 9:15pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/4 "2024-07-30T21:15:48Z")
> [@Alu](#): > > I was normally saving in the file folder, but the computers are on a network. So you were saving into a network drive? Unfortunately we’ve seen quite a number of larger files become corrupted during saves to network folder locations. Best practice is to save the file locally (internal drive) while you are working on it and once you are finished for the day, save it and copy it to the network folder. > [@Alu](#): > > and because it is on a network, the file was permanently deleted. That’s very unfortunate. Another point in favor of saving locally is the .skb file would also be local and could probably be recovered from the Recycle Bin if you delete it. I’d suggest not only saving the file locally but also save it to your Trimble Connect storage so you have another backup copy of it in case things go pear-shaped. ---
**Author:** ![Alu](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@Alu](https://forums.sketchup.com/u/Alu)\ **Post date:** [July 30, 2024, 9:26pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/5 "2024-07-30T21:26:30Z")
So I can’t do anything to get it back? ---
**Author:** ![RLGL](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/rlgl/32/44295_2.png) [@RLGL](https://forums.sketchup.com/u/RLGL)\ **Post date:** [July 30, 2024, 9:30pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/6 "2024-07-30T21:30:36Z")
Unfortunately, nothing will bring it back. ---
**Author:** ![Alu](https://avatars.discourse-cdn.com/v4/letter/a/90ced4/32.png) [@Alu](https://forums.sketchup.com/u/Alu)\ **Post date:** [July 30, 2024, 9:33pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/7 "2024-07-30T21:33:58Z")
Get it, thanks for the help guys! ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 30, 2024, 9:35pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/8 "2024-07-30T21:35:24Z")
Sorry about that. FWIW, your file was huge. If you redo it, I expect you can make it cleaner and keep the file size down considerably. That would be helpfil as you work through the model. ---
**Author:** ![jeff.compass](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jeff.compass](https://forums.sketchup.com/u/jeff.compass)\ **Post date:** [July 31, 2024, 5:42am UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/9 "2024-07-31T05:42:40Z")
hello daveR, could you please check and recover my file? file is 140mb, and saved it though my old SSD… > **[Google Drive: Sign-in](https://accounts.google.com/v3/signin/identifier?continue=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F11_BOhVDvwviGVEKD0j-VGwchyfcTC42r%2Fview%3Fusp%3Ddrive_link&followup=https%3A%2F%2Fdrive.google.com%2Ffile%2Fd%2F11_BOhVDvwviGVEKD0j-VGwchyfcTC42r%2Fview%3Fusp%3Ddrive_link&ifkv=AdF4I7697ODeJ4TEbdSp69KKjFeW3SGgqi10mGwD0gS2H9Y2HUtaQOjrp1bjSxLC6R1wt_yIhCHaBQ&osid=1&passive=1209600&service=wise&flowName=GlifWebSignIn&flowEntry=ServiceLogin&dsh=S990310441%3A1722404492941256&ddm=0)** > > Access Google Drive with a Google account (for personal use) or Google Workspace account (for business use). thank you very much ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 31, 2024, 12:08pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/10 "2024-07-31T12:08:15Z")
You have to make the file available. I get an Access Denied message when I try to download your file. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 31, 2024, 1:11pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/13 "2024-07-31T13:11:44Z")
The file is so badly corrupted it won’t open and it actually crashed SketchUp 2024. Your profile says you are using SketchUp 2022 but this was saved in SketchUp 2023. Share the .skb backup file. Let’s see if that behaves better. Where have you been saving the file while you were working on it? Have you also been saving a backup to Trimble Connect? Did you add a bunch of components from the 3D Warehouse? Are you using a cracked version of SketchUp? ---
**Author:** ![jeff.compass](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jeff.compass](https://forums.sketchup.com/u/jeff.compass)\ **Post date:** [July 31, 2024, 1:28pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/14 "2024-07-31T13:28:27Z")
that file already from .skb… i saved it in my SSD, and it seems to be corrupt also… and i dont have trimble connect. thank you for you time @DaveR ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [July 31, 2024, 1:29pm UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/15 "2024-07-31T13:29:55Z")
> [@jeff.compass](#): > > that file already from .skb… I’m afraid you’re out of luck. > [@jeff.compass](#): > > and i dont have trimble connect. Why? Is that because you are using a cracked version of SketchUp? ---
**Author:** ![jeff.compass](https://avatars.discourse-cdn.com/v4/letter/j/b38774/32.png) [@jeff.compass](https://forums.sketchup.com/u/jeff.compass)\ **Post date:** [August 1, 2024, 1:35am UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/16 "2024-08-01T01:35:12Z")
bcs i signed up using google account from the beginning. thank you for your time ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [August 1, 2024, 1:36am UTC](https://forums.sketchup.com/t/corrupted-file-sketch-up/283503/17 "2024-08-01T01:36:39Z")
> [@jeff.compass](#): > > bcs i signed up using google account from the beginning. What does that mean? If you have an active subscription to SketchUp so that you can use SketchUp 2022, you will have access to Trimble Connect.