Consistent Forced Hard Resets - Layout 2026

LayOut
,
1

I have been a SketchUp user for longer than I care to admit, but the current instability of LayOut 2026 has become a daily and unacceptable problem.

At this point, LayOut 2026 is not simply freezing the LayOut files I am actively working in. It is locking up my entire system and forcing a hard reset of my machine. This is causing loss of work not only in LayOut, but also in other open applications. I am unable to reliably work across multiple programs because switching to another application, including SketchUp 2026, can result in a full system freeze and a forced shutdown.

For clarity, I have already taken several steps to reduce file complexity and isolate the issue:

  • My LayOut files are broken into smaller, more manageable files.

  • Render settings are kept low in LayOut and viewport settings, only set to high when printing.

  • Scenes are set to either Hybrid or Raster.

  • Scenes are not modified within LayOut; all scene adjustments are made directly in SketchUp.

  • I have tested Draft Mode, including both “SketchUp Viewport Drawing” and “Raster-Rendered Object Drawing.”

  • I have tested the “Experimental Graphics Engine” both enabled and disabled.

  • I have tried multiple combinations of these settings, and none have resolved the issue.

My current system is:

Alienware Area51m-R2
OS: Windows 11 Pro 64-bit
RAM: 64.0 GB Dual-Channel DDR4 @ 1462 MHz
CPU: Intel Core i9-10900K @ 3.70 GHz
GPU: NVIDIA GeForce RTX 2080 Super
GPU Driver: Version 596.36, dated April 28, 2026
Primary Monitor: Wacom Cintiq 27QHD, current drivers
Secondary Monitor: Dell U3421WE, current drivers

I have also completed an uninstall, clean reinstall, and update cycle. This did not resolve the issue. In fact, the problem continues even after installing the update I received this morning.

I am using this software in a corporate production environment on high-profile projects. The fact that LayOut is consistently disrupting my workflow, forcing hard resets, causing loss of work in other applications, and potentially creating unnecessary hardware stress is unacceptable from both a quality-control standpoint and a basic professional-performance standpoint.

LayOut has been around long enough that this level of system instability should not be occurring, especially in a production environment where reliability is non-negotiable.

I would appreciate knowing whether this is a known issue, whether other users are experiencing the same behavior, and whether there is an actual tested solution or workaround for this specific problem.

2

I’ve rarely experienced a Layout Crash as for the most part my SketchUp Models are incredibly simple.

But I would say that it’s best to have all scenes set to Raster only. Hybrid and Vector can significantly slow a machine down.

Is it possibly you can upload something you’re working on so some of the experts can see if there’s and issue with your file? Possibly a corrupt model or Template that causes a crash?

Failing that, maybe a screenshot so they can judge how much detail you’re working with.

Fingers crossed this gets solved, there’s some incredibly knowledgeable and helpful people on this Forum.