# CfileException 13 **URL:** \ **Category:** SketchUp\ **Created:** [February 27, 2018, 11:51am UTC](https://forums.sketchup.com/t/cfileexception-13/62967 "2018-02-27T11:51:45Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![mr\_robinson](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mr_robinson/32/32054_2.png) [@mr\_robinson](https://forums.sketchup.com/u/mr_robinson)\ **Post date:** [February 27, 2018, 11:51am UTC](https://forums.sketchup.com/t/cfileexception-13/62967/1 "2018-02-27T11:51:45Z")
Hy, I didn´t find a topic so I made a new one. When saving a file, or when SK does auto save reply with na error CfileException 13. Anyone with a clue or a solution? That´s impossible to save. Says there are no permissions to do it (wich is wrong) Best regards, Mr\_robinson ---
**Author:** ![liamk887](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/liamk887/32/46340_2.png) [@liamk887](https://forums.sketchup.com/u/liamk887)\ **Post date:** [February 27, 2018, 12:00pm UTC](https://forums.sketchup.com/t/cfileexception-13/62967/2 "2018-02-27T12:00:07Z")
Can you show a screenshot or the error message or an error log perhaps? I did a search and saw that this topic has been posted a few times here, this was the last answer I could see from a SketchUp team member: **‘This issue has been linked directly to Livedrive and the software component they have that affects anything saved to the L: drive. The only fix is… don’t save directly to the L: drive. I recommend this for all cloud software at this point, just to be safe… save to your Desktop or a local location on your C: drive and only copy it to your network or cloud share service at the end of the day as a backup. (To be clear, I’ve only seen this happen with Livedrive… but it’s better safe than sorry.)’** Although in this answer it references Livedrive, others seemed to be having problems with Dropbox too. Edit: Sorry I only found an answer for **CfileException 2** and **CfileException 3** , not **CfileException 13** as you had asked, my bad!! Edit 2: It seems that there was one post on **CfileException 13** and the author points to the thread on **CfileExtension 2** relating to trying to save to a network drive rather than locally. So my first answer may actually turn out to be correct? [SketchUp is not Letting me save](https://forums.sketchup.com/t/sketchup-is-not-letting-me-save/42149) Are you trying to save to a network drive or cloud storage folder? ---
**Author:** ![mr\_robinson](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mr_robinson/32/32054_2.png) [@mr\_robinson](https://forums.sketchup.com/u/mr_robinson)\ **Post date:** [February 27, 2018, 12:19pm UTC](https://forums.sketchup.com/t/cfileexception-13/62967/3 "2018-02-27T12:19:05Z")
Sorry, I dont have. Seens it looks like Dropbox is fulling my disk. A local disk. ---
**Author:** ![mr\_robinson](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mr_robinson/32/32054_2.png) [@mr\_robinson](https://forums.sketchup.com/u/mr_robinson)\ **Post date:** [February 27, 2018, 12:20pm UTC](https://forums.sketchup.com/t/cfileexception-13/62967/4 "2018-02-27T12:20:49Z")
Yes, its a full disk with dropbox trashing it with backups. I clean some same and until now I have no issues. Thanks. ---
**Author:** ![slbaumgartner](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/slbaumgartner/32/7302_2.png) [@slbaumgartner](https://forums.sketchup.com/u/slbaumgartner)\ **Post date:** [February 27, 2018, 12:39pm UTC](https://forums.sketchup.com/t/cfileexception-13/62967/5 "2018-02-27T12:39:18Z")
There have been a few reports of getting CFileException 13 before. Unfortunately, at least [according to Microsoft](https://msdn.microsoft.com/en-us/library/as5cs056.aspx), 13 is not a valid CFileException value! I wonder whether this is some programmer’s idea of a joke: “you got unlucky”… ---
**Author:** ![liamk887](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/liamk887/32/46340_2.png) [@liamk887](https://forums.sketchup.com/u/liamk887)\ **Post date:** [February 27, 2018, 12:41pm UTC](https://forums.sketchup.com/t/cfileexception-13/62967/6 "2018-02-27T12:41:20Z")
Ok so it was Dropbox, well hope thats fixed it for you. ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [August 29, 2018, 8:41pm UTC](https://forums.sketchup.com/t/cfileexception-13/62967/7 "2018-08-29T20:41:23Z")
Closed on August 29, 2018, 8:41pm UTC This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.