We purchased a subscription to sketchup and we can log into the web account and view it.
However, the initial purchase was taking too long so we set up the designer with a trial. Now no matter how many times I uninstall and reinstall it keeps saying the trial has expired and apparently you can’t contact sketchup support without a license key which we don’t have because it’s a subscription. This is absurd. I blasted off emails to the purchasing people but they haven’t responded.
I need support to contact me ASAP.