# Can't install certain Extensions **URL:** \ **Category:** SketchUp\ **Tags:** sketchup, extension, technical-problems\ **Created:** [June 14, 2024, 11:10pm UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879 "2024-06-14T23:10:29Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![kyeric](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/kyeric/32/36282_2.png) [@kyeric](https://forums.sketchup.com/u/kyeric)\ **Post date:** [June 14, 2024, 11:10pm UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/1 "2024-06-14T23:10:29Z")
Having a hard time installing extensions either through the Extension Warehouse and Extension Manager by downloading and trying individually. Some have gotten loaded, but I cannot get fundamental extensions that I use regularly to load… I have reinstalled SketchUp as an Administrator to no avail… still getting messages like this: ![Screenshot 2024-06-14 184310](https://global.discourse-cdn.com/sketchup/original/3X/a/b/ab4618c68cda41958a27eb07309c788aecbd5634.png) Heeeellllppppp ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 14, 2024, 11:32pm UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/2 "2024-06-14T23:32:57Z")
Click on the gear icon at the top right corner of Extension Manager. To what do you have the loading policy set? ---
**Author:** ![kyeric](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/kyeric/32/36282_2.png) [@kyeric](https://forums.sketchup.com/u/kyeric)\ **Post date:** [June 14, 2024, 11:43pm UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/3 "2024-06-14T23:43:35Z")
It says Unrestricted, Dave. ![Screenshot 2024-06-14 193607](https://global.discourse-cdn.com/sketchup/original/3X/5/e/5e9153948096a54dd0218d3c1d5fb80adbdb8866.png) BTW, isn’t it Friday for you and you should be doing something else? 😅 ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 14, 2024, 11:44pm UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/4 "2024-06-14T23:44:32Z")
Yeah. It is Friday and I should be doing something else but I’m a glutton for punishment. 😃 ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 14, 2024, 11:51pm UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/5 "2024-06-14T23:51:10Z")
FWIW it does say that Material replacer is compatible with 2022 but doesn’t list 2023 or 2024. It may not work in 2024. There were changes to Ruby for SU2024 that broke a lot of old extensions. Do you have the current version of the required TT\_Lib2 installed? ---
**Author:** ![kyeric](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/kyeric/32/36282_2.png) [@kyeric](https://forums.sketchup.com/u/kyeric)\ **Post date:** [June 14, 2024, 11:57pm UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/6 "2024-06-14T23:57:44Z")
That’s probably he issue, Dave… Interestingly enough, I have tried to install Sketchucation’s extension with a problem loading the TT\_Lib2. It keeps kicking it back to Disabled: ![Screenshot 2024-06-14 195520](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f21c609169d117edb7e619f0cccf832c871222b7.png) We might be getting closer, Detective. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 14, 2024, 11:59pm UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/7 "2024-06-14T23:59:00Z")
What happens if you enable? And what happens if you install TT\_Lib with the Extension Warehouse instead? Edit to add: I got a change to install Material Replacer in SU2024 on my PC. It does work fine for me so I have to wonder what’s up with your computer. You wrote: > [@kyeric](#): > > I have reinstalled SketchUp as an Administrator to no avail… Does that mean you right clicked on the installer and chose Run as administrator whil being logged into Windows under your normal Windows login? ---
**Author:** ![kyeric](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/kyeric/32/36282_2.png) [@kyeric](https://forums.sketchup.com/u/kyeric)\ **Post date:** [June 15, 2024, 12:04am UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/8 "2024-06-15T00:04:55Z")
So, when I try to push it to the Enable column, it waits a sec and then goes back to Disabled side (kind of like me when I am forced to be around my wife’s family) 🙃 I will try to unistall TT\_Lib and go through the EW. Gimme a sec… ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 15, 2024, 12:05am UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/9 "2024-06-15T00:05:57Z")
> [@kyeric](#): > > (kind of like me when I am forced to be around my wife’s family) 🙃 🤪 🤣 Try a cold reboot of the machine too. ---
**Author:** ![kyeric](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/kyeric/32/36282_2.png) [@kyeric](https://forums.sketchup.com/u/kyeric)\ **Post date:** [June 15, 2024, 12:13am UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/10 "2024-06-15T00:13:12Z")
Nope. Sketchucation still shows the TT\_Lib in the Disabled column. I am going to uninstall/reinstall Sketchucation again to see if there is a remnant of something hanging around. Really appreciate the help, Dave. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 15, 2024, 12:15am UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/11 "2024-06-15T00:15:31Z")
I don’t thing uninstalling and reinstalling the Sketchucation ExtensionStore will help. I would go into the User Plugins folder and delete the files for TT\_Lib2 and Material Replacer. Then restart SketchUpa nd try to install both of those directly from the Extension Warehouse stating with TT\_Lib2. BTW, isn’t it even more Friday where you are? ---
**Author:** ![kyeric](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/kyeric/32/36282_2.png) [@kyeric](https://forums.sketchup.com/u/kyeric)\ **Post date:** [June 15, 2024, 12:24am UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/12 "2024-06-15T00:24:32Z")
It’s verrry Friday here in Louisville, but the bourbon helps 👍 OK, reinstalled Sketchucation, after a full delete of any and all of the TT\_Lib2 files… Interesting when I opened SketchUp it popped up a message from the “core.rb” needing to reinstall TT\_Lib. Still doesn’t work right on my brand spankin’ new Razer Blade 16, but I think we are getting closer. Full disclosure, I did drag/drop extensions into the usual path. Mayyybe thats the problem. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [June 15, 2024, 12:27am UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/13 "2024-06-15T00:27:31Z")
> [@kyeric](#): > > I did drag/drop extensions into the usual path. Mayyybe thats the problem. I’d blame that before the bourbon. Check your PMs. ---
**Author:** ![kyeric](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/kyeric/32/36282_2.png) [@kyeric](https://forums.sketchup.com/u/kyeric)\ **Post date:** [June 16, 2024, 1:09am UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/14 "2024-06-16T01:09:31Z")
To everyone out there like me… Dave helped me arrive at the answer that drag/dropping old files and their folders into the new path is not the way to go. I completely reinstalled SketchUp and went through and loaded in extensions one by one. Everything works! Dave did mention that Sketchucation does have a way to load in “bundles” that will take away some of the manual labor, but I really do think this feature has to be better integrated into base SketchUp for power users with tons of extensions. Thanks again for the help, Dave! ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [December 16, 2024, 9:09am UTC](https://forums.sketchup.com/t/cant-install-certain-extensions/277879/15 "2024-12-16T09:09:35Z")
Closed on December 16, 2024, 9:09am UTC This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.