# Can't find backup file **URL:** \ **Category:** SketchUp\ **Created:** [October 5, 2018, 9:12pm UTC](https://forums.sketchup.com/t/cant-find-backup-file/78434 "2018-10-05T21:12:33Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![jawick](https://avatars.discourse-cdn.com/v4/letter/j/df788c/32.png) [@jawick](https://forums.sketchup.com/u/jawick)\ **Post date:** [October 5, 2018, 9:12pm UTC](https://forums.sketchup.com/t/cant-find-backup-file/78434/1 "2018-10-05T21:12:33Z")
SU just crashed but didn’t save a backup file or at least I can’t find it in the usual place. The file that I was working on was not titled so I don’t know if that was why it didn’t save. The usual place that I look for an autosave file is via preferences-files-models. Is there any other place to look? ---
**Author:** ![Geo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/geo/32/82_2.png) [@Geo](https://forums.sketchup.com/u/Geo)\ **Post date:** [October 5, 2018, 9:31pm UTC](https://forums.sketchup.com/t/cant-find-backup-file/78434/2 "2018-10-05T21:31:31Z")
See this Help article **Setting file Recovery Preferences** — SketchUp Help > **[Setting Software and File Preferences | SketchUp Help](https://help.sketchup.com/en/sketchup/setting-software-and-file-preferences#file-recovery)** > > In SketchUp, you can set a few preferences for how the software works overall and how files are saved. To access these preferences, select Window \> Preferences (Windows) or SketchUp \> Preferences (MacOS) from the menu bar. Most of these preferences... ---
**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\ **Post date:** [April 7, 2019, 5:31am UTC](https://forums.sketchup.com/t/cant-find-backup-file/78434/3 "2019-04-07T05:31:31Z")
Closed on April 7, 2019, 5:31am UTC This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.