Hi. I am trying desperately to download a model from Warehouse. Every time I have tried to log in I get a message about cookies being disabled. They are not. I have followed all the advise given. I have closed down all tabs in my browser, quit the browser, changed browser, cleared histories, restart…

Try downloading from Safari. Also, try Safari->Preferences and look at Cookies and Web Site data and click on the details button. Are sites listed? Is one of them sketchup.com ?

@Barry , what versions of which browsers are supported by Trimble 3D warehouse? is there a link for that?

We have to support, as best we can, any browser in a supported version of SketchUp. SketchUp 8 is no longer supported. Google and Apple do not support this environment, so we’re somewhat tied there as well. See Safari version history - Wikipedia and that 10.7 is Lion, for which Apple ended Safari…

Can't download a model from 3D Warehouse

Technical Problems Warehouses

SketchUpTeam April 27, 2015, 3:16pm 2

Hello, please check out this forum post about changes that will effect SketchUp 8 users. I recommend that you upgrade your SketchUp 8 version.

Thanks,
AlexB

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Can't download a model from 3D Warehouse

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