# Cant access sketchup 2023 version

**URL:** <https://forums.sketchup.com/t/cant-access-sketchup-2023-version/227589>\
**Category:** Pro\
**Created:** [April 19, 2023, 4:51pm UTC](https://forums.sketchup.com/t/cant-access-sketchup-2023-version/227589 "2023-04-19T16:51:24Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Symichael180](https://avatars.discourse-cdn.com/v4/letter/s/e47c2d/32.png) [@Symichael180](https://forums.sketchup.com/u/Symichael180)\
**Post date:** [April 19, 2023, 4:51pm UTC](https://forums.sketchup.com/t/cant-access-sketchup-2023-version/227589/1 "2023-04-19T16:51:24Z")

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I have sketchup 2021, 2022 and just downloaded 2023 and I am unable to login to the 2023 version. I get a notification saying “You have exceeded your allowed activations”. I have signed out of the 2021 and 2022 version and I still get the “exceede allowed activations” notification, what am I missing?

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**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\
**Post date:** [April 19, 2023, 6:10pm UTC](https://forums.sketchup.com/t/cant-access-sketchup-2023-version/227589/2 "2023-04-19T18:10:09Z")

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it might take some time, otherwise, on your profile on SU’s website, there is an option to log out of everything (make your 2 seats available)

 ![Capture d’écran 2023-04-19 à 20.08.17](https://global.discourse-cdn.com/sketchup/original/3X/9/4/94cdc126b286650cafafcca7cc773fb3f4c9b157.png)

here it is. log in on [sketchup.com](http://sketchup.com) and go check the “my products” section. there on SU pro click “manage devices” and deauthorize all.

pretty useful if you need to work on another computer in a pinch and you didn’t log out at home

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**Author:** ![KyleB](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/kyleb/32/150663_2.png) [@KyleB](https://forums.sketchup.com/u/KyleB)\
**Post date:** [April 19, 2023, 8:19pm UTC](https://forums.sketchup.com/t/cant-access-sketchup-2023-version/227589/3 "2023-04-19T20:19:08Z")

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[![](https://global.discourse-cdn.com/sketchup/original/3X/4/e/4e7efdff5284acf559d4dd7b6fcf500548fc72df.jpeg "“You Have Exceeded Your Allowed Activations” : How to Manage your Subscription Activations") ](https://www.youtube.com/watch?v=PkpKB9_8HHs)