I currently have a user that is unable to open Sketch Up over RDP. I will attach the error message. https://i.imgur.com/YqUkYCH.png
This error used to not appear, he states he could open Sketch Up prior to upgrading to 2019. It can be run by opening it prior to initiating a RDP connection as well. I have read Sketch Up does not support RDP, however, it is strange that this was fully working then all the sudden wasn’t. He is using a GTX 1080 TI, which I believe is the reason for this issue. All our other cards are Quadros which have no issues.
Does anyone know of any special configurations to get this working again? I have played around with local policies to attempt to force RDP to use the CPU for graphics, but had no luck. I also read somewhere the these cards do not support 3D accelerated graphics over RDP. So I’m guessing since it was working before, that Sketch Up changed something in an update which requires this?