# Cannot open a couple of my files/models

**URL:** <https://forums.sketchup.com/t/cannot-open-a-couple-of-my-files-models/120412>\
**Category:** SketchUp Free\
**Tags:** sketchup\
**Created:** [March 31, 2020, 12:09pm UTC](https://forums.sketchup.com/t/cannot-open-a-couple-of-my-files-models/120412 "2020-03-31T12:09:50Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![florisdgve](https://avatars.discourse-cdn.com/v4/letter/f/7feea3/32.png) [@florisdgve](https://forums.sketchup.com/u/florisdgve)\
**Post date:** [March 31, 2020, 12:09pm UTC](https://forums.sketchup.com/t/cannot-open-a-couple-of-my-files-models/120412/1 "2020-03-31T12:09:50Z")

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Dear all

A couple of my files do not open (most of them do). I am getting an error message “Sketchup as encountered a problem opening this model”  
I am trying to open this files in Trimble connect.  
Can someone please help. I am desperate since this is an important file to me, which has taken me considerable time to put together.

Many thanks in anticipation

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**Author:** ![samsartor](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/samsartor/32/77543_2.png) [@samsartor](https://forums.sketchup.com/u/samsartor)\
**Post date:** [March 31, 2020, 7:28pm UTC](https://forums.sketchup.com/t/cannot-open-a-couple-of-my-files-models/120412/2 "2020-03-31T19:28:42Z")

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You can try downloading & inserting the model directly by going to [https://web.connect.trimble.com](https://web.connect.trimble.com). You can also try opening a past version of the model as described here: [Saving, Opening, and Downloading Models | SketchUp Help](https://help.sketchup.com/en/sketchup-web/saving-opening-and-downloading-models#revision-history)

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**Author:** ![florisdgve](https://avatars.discourse-cdn.com/v4/letter/f/7feea3/32.png) [@florisdgve](https://forums.sketchup.com/u/florisdgve)\
**Post date:** [April 1, 2020, 7:58am UTC](https://forums.sketchup.com/t/cannot-open-a-couple-of-my-files-models/120412/3 "2020-04-01T07:58:00Z")

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Thank you very much for your prompt reply.

After many different attempts on of the previous version in history did open. Only had to redo some of the changes.

Thank you very much again for your help

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [July 1, 2020, 11:58pm UTC](https://forums.sketchup.com/t/cannot-open-a-couple-of-my-files-models/120412/4 "2020-07-01T23:58:02Z")

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Closed on July 1, 2020, 11:58pm UTC

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