Has there been a fix for this yet? I have a several labs (150 computers) to image next week and this current copy of “Make” is giving this same error! I have to use 2015 because the old version is not compatible with Google Earth. So basically I need a fix now for this. We are not at all concerned with running Pro, so if there is a way to not offer it and just install Make that would be great.
I have the same problem. System running Windows 7 Ultimate 32 bit. Noticed as several others that my system clock was changed by about a month into the future? - the only program that I have loaded when this happened was SU 2015. I did not want the Pro version and loaded what I thought was Make and ended up in this trial and problem.
I’m using SketchUp 8 on my mac (OS X 10.9.5) but would like to create things with SketchUp 2015 Make…
I’ve got the same Problems like almost all in this treat (After installation of SketchUp 2015 Make (German version) → licence expired)
Could you help me too?
Hello, mr bugra, please add me to the list. My experience is very similar to @giuseb. Clearly there is some file hidden that keeps the history of the license checkouts, even in tommy’s Make splash screen he was identified as a expired Pro user. And I have never changed my system clock. I also think the security settings affect the result, as with @giuseb I got different validation pop ups. Other factors may be that I think I did the mountain lion to yosemite upgrade during the trial period, and I also experimented with some of the Pro features (intersect faces) on practice designs during the trial.
Question I do have is whether there is any way to restore from Time Capsule to a time before the license expired? I suppose you would need to know what to restore.
@bugra Another data point. I do run Windows 7 VM under latest Parallels version on Yosemite. I downloaded and installed Make and it works fine, can check again after the trial expires if this problem returns
Hi there @1984_emre,
Sorry, this isn’t good advice. What problem would it solve to install 32-bit SketchUp on a 64-bit machine? I don’t see the relation to any of the Make issues being discussed. Maybe I’m missing something.
@1984_emre: I’m sorry to have upset you, it wasn’t my intention. I just didn’t understand why 32-bit installation would solve this problem on a 64-bit OS (and I still don’t). There must be another explanation for why it worked for you. Is the latest 64-bit installer still not working for you? If so, I would love to know that and try to help you get it working.
I am well aware of the issues being discussed here (since I am the engineer in charge of fixing them). There were a few issues with the licensing system that we fixed with the latest release. Another issue was that the website was accidentally serving the Pro installer instead of Make on some 32-bit machines. This should also have been resolved.
Howdy All. Is there a fix for this yet? I downloaded the latest version of SKM 2015 and removed the directory from ~/Library/Application Support/SketchUp 2105 but I’m still getting the licencing issue. Someone posted that there was a new version but that post seemed to be about a month ago. Thanks!
I am still trying to get 2015 Make to open on my Windows 7 Laptop. Still get the bugsplat screen after uninstalling and reinstalling 3 times…is there an outlook for the fix to be available or would I be better served trying to find and load the 2014 version?
So your problem probably has nothing to do with the license problems (probably fixed in the latest maintenance release) discussed in this thread.
If you get a bugsplat, the first thing to try would be to look for and install an update to your graphics card driver software.
Powerful laptop computers often have an integrated Intel graphics chip in addition to the real graphics card. In this case you should also check in the graphics card control panel 3D settings that SketchUp is set to use the graphics card, not the chip.
It is a Lenovo Laptop with an Intel Chip Set and the graphics SW is current. I can’t see an independent graphics card in the control panel to try and adjust 3D settings as you recommend.
One interesting thing is when I look in Program Files under Sketchup I have a Sketchup 2015 folder that contains the license file, a “Layout” folder and a “SketchUp” folder. The "Layout folder has numerous files that you would expect, but the “Sketchup” folder is empty!