# Cannot log in to extension warehouse

**URL:** <https://forums.sketchup.com/t/cannot-log-in-to-extension-warehouse/296639>\
**Category:** SketchUp\
**Created:** [October 29, 2024, 9:08pm UTC](https://forums.sketchup.com/t/cannot-log-in-to-extension-warehouse/296639 "2024-10-29T21:08:39Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![adameee](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/adameee/32/83720_2.png) [@adameee](https://forums.sketchup.com/u/adameee)\
**Post date:** [October 29, 2024, 9:08pm UTC](https://forums.sketchup.com/t/cannot-log-in-to-extension-warehouse/296639/1 "2024-10-29T21:08:39Z")

</div>

I am unable to log in to extension warehouse.

If I try from within Sketch Up, nothing happens (but extension manager does open when I click that).  
If I try in my browser, when I go through the sign in, I am returned to the start page of extension warehouse, where I am not signed in.

This has never happened before.  
Please help!

---

<div class="post-metadata">

**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/266703_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [October 29, 2024, 10:24pm UTC](https://forums.sketchup.com/t/cannot-log-in-to-extension-warehouse/296639/2 "2024-10-29T22:24:21Z")

</div>

I was watching some internal messages about extension warehouse problems. It looks like it was fixed about 40 minutes ago. Are you still having problems?

---

<div class="post-metadata">

**Author:** ![adameee](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/adameee/32/83720_2.png) [@adameee](https://forums.sketchup.com/u/adameee)\
**Post date:** [October 29, 2024, 10:40pm UTC](https://forums.sketchup.com/t/cannot-log-in-to-extension-warehouse/296639/3 "2024-10-29T22:40:47Z")

</div>

Thx for follow up Colin.  
I CAN sign in online, but not from within sketchup.