Cannot load existing models - Sketchup web

Dear all,
When starting Sketchup web, normally it allows me to open one of the recent models. The weird behavior is that the load dialog briefly shows the thumbnails of the recent models, but then suddenly the thumbnails disappear. The result is that I’m unable to load the existing models.
I’ve attached a short video that shows the problem.
Hopefully someone can help!
Thank you very much,

What browser?

The recent models list sometimes get deleted when a browser gets an update or when deleting cache.
Existing models reside in the Trimble Connect section below the home tab.

1 Like