# Can not download objects (sketch up 2021) **URL:** \ **Category:** SketchUp\ **Created:** [October 2, 2024, 7:30am UTC](https://forums.sketchup.com/t/can-not-download-objects-sketch-up-2021/292472 "2024-10-02T07:30:33Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![evangelia](https://avatars.discourse-cdn.com/v4/letter/e/90ced4/32.png) [@evangelia](https://forums.sketchup.com/u/evangelia)\ **Post date:** [October 2, 2024, 7:30am UTC](https://forums.sketchup.com/t/can-not-download-objects-sketch-up-2021/292472/1 "2024-10-02T07:30:33Z")
Hello to everyone. I’m using the 2021 version of sketch up and i can’t download anything from warehouse. Does anyone knows why is that happening? ---
**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\ **Post date:** [October 2, 2024, 7:48am UTC](https://forums.sketchup.com/t/can-not-download-objects-sketch-up-2021/292472/2 "2024-10-02T07:48:41Z")
yes. the warehouse is a website that supports a certain amount of browsers. the browser in sketchup 2021 is outdated. therefore you can’t access it directly from there. (there is a 3version compatibility, so right now 24 - 23 - 22) you can still access it from your own browser, download and import the files. > **[3D Warehouse](https://3dwarehouse.sketchup.com/)** > > 3D Warehouse is a website of searchable, pre-made 3D models that works seamlessly with SketchUp. ---
**Author:** ![dezmo](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/dezmo/32/51058_2.png) [@dezmo](https://forums.sketchup.com/u/dezmo)\ **Post date:** [October 2, 2024, 7:55am UTC](https://forums.sketchup.com/t/can-not-download-objects-sketch-up-2021/292472/3 "2024-10-02T07:55:03Z")
An official explanation: [End of Support Policy | SketchUp Help](https://help.sketchup.com/en/admin/end-of-support-policy)