BugSplat when opening SketchUp

sandereike12 · August 21, 2014, 9:28am

I have built a house in SketchUp and downloaded a lot of stuff from the 3D Warehouse. It worked very well until I downloaded a lamp, and then the program crashed. Now I can’t open a new file in SketchUp without opening the old autosaves which are bugged. It is really frustrating. I am using an iMac 21.5 2011 model. Hope you can help me! Specs:

Processor

2.5GHz quad-core Intel Core i5 with 6MB on-chip shared L3 cache
2.7GHz quad-core Intel Core i5 with 6MB on-chip shared L3 cache
Configurable to 2.8GHz quad-core Intel Core i7, only at the Apple Online Store.
Memory

4GB (two 2GB) of 1333MHz DDR3 memory
Configurable to 16GB, only at the Apple Online Store.

Storage1

2.5 GHz
500GB (7200 rpm) hard drive
2.7 GHz
1TB (7200 rpm) hard drive
Configurable to 2TB hard drive or 256GB solid-state second drive, only at the Apple Online Store.
Graphics

2.5 GHz
AMD Radeon HD 6750M graphics processor with 512MB of GDDR5 memory
2.7 GHz
AMD Radeon HD 6770M graphics processor with 512MB of GDDR5 memory

Guy · August 21, 2014, 10:15am

Try to open an new model and import the model with the problem. Sometimes this works.

tt_su · August 21, 2014, 10:22am

Did you submit the bugsplat? Did you enter any info or email? I can use that to look it up and see if I find clues.

sandereike12 · August 21, 2014, 10:33am

I did not do that. Is it possible to try again?

tt_su · August 21, 2014, 10:35am

If you are able to reliable reproduce it then please send the BugSplat with some additional info we can use to search for it.
(btw, after you sent one with details in the description it’s still wort sending in BugSplats regardless. it gives us statistical info about what crashes the most.)

sandereike12 · August 21, 2014, 10:37am

Ok. How do I do that? It lets me show the details, but I don’t understand anything. Can I post the details in here?

tt_su · August 21, 2014, 10:40am

Just enter something I can look it up, like your forum username: sandereike12
Or link to this thread.

sandereike12 · August 21, 2014, 11:08am

Process: SketchUp [557]
Path: /Applications/SketchUp 2014/SketchUp.app/Contents/MacOS/SketchUp
Identifier: com.sketchup.SketchUp.2014
Version: 14.1 (14.1.1283)
Code Type: X86 (Native)
Parent Process: launchd [151]
Responsible: SketchUp [557]
User ID: 501

Date/Time: 2014-08-21 13:05:21.777 +0200
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Anonymous UUID: EAC4941C-D9FE-3D6B-91C2-3EA9674CBF6F

Sleep/Wake UUID: 05A4841C-8650-4407-A9AE-E15C0BD0FF86

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000

VM Regions Near 0:
→ __PAGEZERO 0000000000000000-0000000000001000 [ 4K] —/— SM=NUL /Applications/SketchUp 2014/SketchUp.app/Contents/MacOS/SketchUp
__TEXT 0000000000001000-00000000007d8000 [ 8028K] r-x/rwx SM=COW /Applications/SketchUp 2014/SketchUp.app/Contents/MacOS/SketchUp

Application Specific Information:
Performing @selector(saveDocument:) from sender NSMenuItem 0x55132e0

Thread 0 Crashed:: 0 libCommonImage.dylib 1 libCommonImage.dylib 2 libCommonImage.dylib 3 libCommonImage.dylib 4 libCommonImage.dylib 5 libCommonImage.dylib 6 com.sketchup.SketchUp.2014 7 com.sketchup.SketchUp.2014 8 com.sketchup.SketchUp.2014 9 com.sketchup.SketchUp.2014 10 com.sketchup.SketchUp.2014 11 com.sketchup.SketchUp.2014 12 com.sketchup.SketchUp.2014 13 com.sketchup.SketchUp.2014 14 com.sketchup.SketchUp.2014 15 com.sketchup.SketchUp.2014 16 com.sketchup.SketchUp.2014 17 com.sketchup.SketchUp.2014 18 com.sketchup.SketchUp.2014 19 com.sketchup.SketchUp.2014 20 com.sketchup.SketchUp.2014 21 com.sketchup.SketchUp.2014 22 com.sketchup.SketchUp.2014 23 com.sketchup.SketchUp.2014 24 com.sketchup.SketchUp.2014 25 com.sketchup.SketchUp.2014 26 com.sketchup.SketchUp.2014 27 com.apple.AppKit 28 com.apple.AppKit 29 com.apple.AppKit 30 com.apple.AppKit 31 com.apple.AppKit 32 com.apple.AppKit 33 com.apple.AppKit 34 com.apple.AppKit 35 com.apple.AppKit 36 com.apple.AppKit 37 com.apple.Foundation 38 com.apple.Foundation 39 com.apple.Foundation 40 com.apple.AppKit 41 com.apple.AppKit 42 com.apple.AppKit 43 com.apple.AppKit 44 com.apple.AppKit 45 com.apple.AppKit 46 com.apple.AppKit 47 com.apple.AppKit 48 com.apple.AppKit 49 com.apple.AppKit 50 com.apple.AppKit 51 com.apple.AppKit 52 com.apple.AppKit 53 com.apple.AppKit 54 com.apple.AppKit 55 com.apple.AppKit 56 com.apple.AppKit 57 com.apple.AppKit 58 com.apple.AppKit 59 com.apple.AppKit 60 com.apple.AppKit 61 com.apple.AppKit 62 com.apple.AppKit 63 com.apple.AppKit 64 com.apple.AppKit 65 com.apple.AppKit 66 com.apple.AppKit 67 com.apple.AppKit 68 com.apple.AppKit 69 com.apple.AppKit 70 com.apple.AppKit 71 com.apple.AppKit 72 com.apple.AppKit 73 com.sketchup.SketchUp.2014 74 libobjc.A.dylib 75 com.apple.AppKit 76 com.apple.AppKit 77 com.apple.AppKit 78 com.apple.AppKit 79 com.apple.AppKit 80 com.apple.AppKit 81 com.apple.AppKit 82 com.apple.AppKit 83 com.apple.AppKit 84 com.apple.HIToolbox 85 com.apple.HIToolbox 86 com.apple.HIToolbox 87 com.apple.HIToolbox 88 com.apple.HIToolbox 89 com.apple.HIToolbox 90 com.apple.HIToolbox 91 com.apple.HIToolbox 92 com.apple.HIToolbox 93 com.apple.HIToolbox 94 com.apple.HIToolbox 95 com.apple.AppKit 96 com.apple.AppKit 97 com.apple.AppKit 98 com.apple.AppKit 99 com.apple.AppKit 100 com.sketchup.SketchUp.2014 Dispatch queue: com.apple.main-thread
0x040857f9 0x407a000 + 47097
0x040851e9 atlast::imageutils::PaintlibScale::ScaleRow(atlast::imageutils::ImageRep*, unsigned int, atlast::imageutils::ImageRep*, unsigned int, unsigned int, atlast::imageutils::LineContribType*) + 281
0x04085375 atlast::imageutils::PaintlibScale::HorizScale(atlast::imageutils::ImageRep*, unsigned int, unsigned int, atlast::imageutils::ImageRep*, unsigned int, unsigned int) + 335
0x0408566e atlast::imageutils::PaintlibScale::Scale(atlast::imageutils::ImageRep*, unsigned int, unsigned int, atlast::imageutils::ImageRep*, unsigned int, unsigned int) + 168
0x0407d493 atlast::imageutils::ImageRep::Resize(int, int) + 281
0x0407d33a atlast::imageutils::ImageRep::CreateResizedFrom(atlast::imageutils::ImageRep const&, int, int) + 76
0x0052ec47 CTexture::GetImageForDisplay(int, bool, bool*) const + 369
0x0052edc2 CTexture::SetupTexture(IDrawingHelper*, bool, bool, bool, double) const + 104
0x0052eeb0 CTexture::SetGL(IDrawingHelper*, bool, bool, bool, double) const + 106
0x004d3af2 CMaterial::SetGL(ISketchView*) const + 266
0x004a4726 CFace::Draw(ISketchView*) + 208
0x00466ace CComponent::DrawFaces(ISketchView*, bool, CTransparencySorter*) + 180
0x004666c7 CComponent::DrawElementsOpaque(ISketchView*) + 127
0x0046634a CComponent::Draw(ISketchView*) + 250
0x0046529b CComponent::DrawRoot(ISketchView*) + 315
0x003ef29f CSketchView::DrawRoot() + 457
0x003efc15 CSketchView::DrawWithLegacyCode(bool, bool) + 501
0x003ef716 CSketchView::DrawEverything(sketchup::CRect*, bool) + 1040
0x003eeefd CSketchView::Draw(sketchup::CRect*, bool) + 451
0x00400367 CTileRenderer::Draw(bool) + 41
0x003ffd90 CTileRenderer::RenderImage(int, int, unsigned char*, EBGRenderMode, IDrawingHelper::EBufferType, IDrawingHelper::EDataType) + 1076
0x003e4948 CRenderBitmapView::Render() + 328
0x003e4c40 CRenderBitmapView::RenderToBitmap(unsigned long, unsigned long, unsigned long, unsigned long, unsigned long, IDrawingHelper::EBufferType, IDrawingHelper::EDataType, bool, float, float, unsigned char*, int) + 232
0x003046ce CComponentUtils::GetThumbnailForModel(CSketchUpModel*, int, bool) + 595
0x0001fdef CMacSketchUpDoc::WriteToFile(atlast::utils::atlast_ustring const&, bool) + 39
0x0001fda9 CMacSketchUpDoc::SaveDocument(atlast::utils::atlast_ustring const&) + 41
0x00004d73 0x1000 + 15731
0x97dece6d -[NSDocument writeToURL:ofType:error:] + 147
0x97df0391 -[NSDocument writeToURL:ofType:forSaveOperation:originalContentsURL:error:] + 497
0x97def166 -[NSDocument _writeSafelyToURL:ofType:forSaveOperation:forceTemporaryDirectory:error:] + 333
0x97deffea -[NSDocument _writeSafelyToURL:ofType:forSaveOperation:error:] + 69
0x97df0195 -[NSDocument writeSafelyToURL:ofType:forSaveOperation:error:] + 419
0x97dfcb79 __66-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke_22129 + 108
0x97dfe2a9 __66-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke_22208 + 300
0x97dfe175 __66-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke2205 + 407
0x97dfca6d __66-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke2120 + 1627
0x97df7c98 __87-[NSDocument _fileCoordinator:coordinateReadingContentsAndWritingItemAtURL:byAccessor:]_block_invoke + 50
0x91a3d760 __110-[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:writingItemAtURL:options:error:byAccessor:]_block_invoke320 + 145
0x918a3a42 -[NSFileCoordinator(NSPrivate) _invokeAccessor:orDont:thenRelinquishAccessClaimForID:] + 233
0x91a3d313 -[NSFileCoordinator(NSPrivate) _coordinateReadingItemAtURL:options:writingItemAtURL:options:error:byAccessor:] + 906
0x97df7bb2 -[NSDocument _fileCoordinator:coordinateReadingContentsAndWritingItemAtURL:byAccessor:] + 235
0x97dfbb41 __66-[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:]_block_invoke + 681
0x97de8415 __54-[NSDocument performAsynchronousFileAccessUsingBlock:]_block_invoke723 + 25
0x97de7728 __56-[NSDocument _performFileAccessOnMainThread:usingBlock:]_block_invoke673 + 57
0x97de6808 -[NSDocument continueFileAccessUsingBlock:] + 258
0x97de6cad -[NSDocument _performFileAccessOnMainThread:usingBlock:] + 754
0x97de7adc -[NSDocument performAsynchronousFileAccessUsingBlock:] + 475
0x97dfb891 -[NSDocument saveToURL:ofType:forSaveOperation:completionHandler:] + 158
0x97df7340 __85-[NSDocument saveToURL:ofType:forSaveOperation:delegate:didSaveSelector:contextInfo:]_block_invoke_2 + 343
0x97df784c __85-[NSDocument saveToURL:ofType:forSaveOperation:delegate:didSaveSelector:contextInfo:]_block_invoke1830 + 173
0x97e2abd4 __87-[NSDocument _commitEditingWithDelegate:didSomethingSelector:contextInfo:thenContinue:]_block_invoke + 90
0x97e2a951 -[NSDocument _commitEditingThenContinue:] + 523
0x97e2ab73 -[NSDocument _commitEditingWithDelegate:didSomethingSelector:contextInfo:thenContinue:] + 146
0x97df71e1 __85-[NSDocument saveToURL:ofType:forSaveOperation:delegate:didSaveSelector:contextInfo:]_block_invoke + 554
0x97de5ab9 -[NSDocument performActivityWithSynchronousWaiting:usingBlock:cancellationHandler:] + 261
0x97de5d25 -[NSDocument performActivityWithSynchronousWaiting:usingBlock:] + 56
0x97df6fb0 -[NSDocument saveToURL:ofType:forSaveOperation:delegate:didSaveSelector:contextInfo:] + 178
0x97df1fd8 __67-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke_31422 + 254
0x97de5e5a -[NSDocument continueActivityUsingBlock:] + 304
0x97df1ed2 __67-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke_21419 + 295
0x97df1182 -[NSDocument _checkForFileChangesThenSave:saveAs:orCancel:] + 521
0x97df1da0 __67-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke1416 + 535
0x97df2b19 __67-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke1474 + 176
0x97e22a17 -[NSDocument _checkAutosavingIgnoringSafetyChecksThenContinue:] + 97
0x97df16ea __67-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke_2 + 558
0x97e2abd4 __87-[NSDocument _commitEditingWithDelegate:didSomethingSelector:contextInfo:thenContinue:]_block_invoke + 90
0x97e2a951 -[NSDocument _commitEditingThenContinue:] + 523
0x97e2ab73 -[NSDocument _commitEditingWithDelegate:didSomethingSelector:contextInfo:thenContinue:] + 146
0x97df14b4 __67-[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:]_block_invoke + 413
0x97de5ab9 -[NSDocument performActivityWithSynchronousWaiting:usingBlock:cancellationHandler:] + 261
0x97de5d25 -[NSDocument performActivityWithSynchronousWaiting:usingBlock:] + 56
0x97df1310 -[NSDocument saveDocumentWithDelegate:didSaveSelector:contextInfo:] + 136
0x97df080c -[NSDocument saveDocument:] + 57
0x0003920c 0x1000 + 229900
0x99a822af -[NSObject performSelector:withObject:] + 70
0x97b6d8a5 -[NSApplication sendAction:to:from:] + 438
0x97b89c65 -[NSMenuItem _corePerformAction] + 486
0x97b8996a -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 163
0x97b89021 -[NSMenu _performActionWithHighlightingForItemAtIndex:sendAccessibilityNotification:] + 79
0x97bdc664 -[NSMenu performActionForItemAtIndex:] + 65
0x97bdc619 -[NSMenu _internalPerformActionForItemAtIndex:] + 45
0x97bdc5e4 -[NSMenuItem _internalPerformActionThroughMenuIfPossible] + 106
0x97bdc434 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 120
0x97b7eda6 NSSLMMenuEventHandler + 816
0x95486d89 _InvokeEventHandlerUPP(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*, long ()(OpaqueEventHandlerCallRef, OpaqueEventRef*, void*)) + 36
0x952da34f DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1452
0x952d9668 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 386
0x952ec811 SendEventToEventTarget + 88
0x95486c2e SendHICommandEvent(unsigned long, HICommand const*, unsigned long, unsigned long, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 478
0x9534fef7 SendMenuCommandWithContextAndModifiers + 70
0x9534fea4 SendMenuItemSelectedEvent + 199
0x9534fd72 FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 134
0x954db59d MenuSelectCore(MenuData*, Point, double, unsigned long, OpaqueMenuRef**, unsigned short*) + 722
0x9535770e _HandleMenuSelection2 + 488
0x95357517 _HandleMenuSelection + 53
0x97aec298 _NSHandleCarbonMenuEvent + 358
0x979416a2 _DPSNextEvent + 2459
0x97940870 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
0x9793315c -[NSApplication run] + 727
0x9791bff8 NSApplicationMain + 1165
0x00003755 start + 53

Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x91ce3992 kevent64 + 10
1 libdispatch.dylib 0x990be899 _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x990be532 _dispatch_mgr_thread + 52

Thread 2:
0 libsystem_kernel.dylib 0x91ce3cf6 __poll + 10
1 libruby.2.0.0.dylib 0x0527ef8b thread_timer + 443
2 libsystem_pthread.dylib 0x9884e5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x9884e485 _pthread_start + 130
4 libsystem_pthread.dylib 0x98853cf2 thread_start + 34

Thread 3:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x91cddf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x91cdd16c mach_msg + 68
2 com.apple.CoreFoundation 0x93e11bf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x93e111d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x93e109ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x93e1084b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x91856095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x91855f0e -[NSThread main] + 45
8 com.apple.Foundation 0x91855e66 NSThread__main + 1426
9 libsystem_pthread.dylib 0x9884e5fb _pthread_body + 144
10 libsystem_pthread.dylib 0x9884e485 _pthread_start + 130
11 libsystem_pthread.dylib 0x98853cf2 thread_start + 34

Thread 4:
0 libsystem_kernel.dylib 0x91cddf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x91cdd16c mach_msg + 68
2 com.apple.CoreFoundation 0x93e11bf9 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x93e111d1 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x93e109ea CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x93e1084b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x97aeab88 _NSEventThread + 283
7 libsystem_pthread.dylib 0x9884e5fb _pthread_body + 144
8 libsystem_pthread.dylib 0x9884e485 _pthread_start + 130
9 libsystem_pthread.dylib 0x98853cf2 thread_start + 34

Thread 5:: CVDisplayLink
0 libsystem_kernel.dylib 0x91ce27ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x98850d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x98852bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreVideo 0x95208540 CVDisplayLink::runIOThread() + 936
4 com.apple.CoreVideo 0x95208180 startIOThread(void*) + 159
5 libsystem_pthread.dylib 0x9884e5fb _pthread_body + 144
6 libsystem_pthread.dylib 0x9884e485 _pthread_start + 130
7 libsystem_pthread.dylib 0x98853cf2 thread_start + 34

Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x91ce2ace __select + 10
1 com.apple.CoreFoundation 0x93e61ae6 __CFSocketManager + 1158
2 libsystem_pthread.dylib 0x9884e5fb _pthread_body + 144
3 libsystem_pthread.dylib 0x9884e485 _pthread_start + 130
4 libsystem_pthread.dylib 0x98853cf2 thread_start + 34

Thread 7:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x91ce27ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x98850d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x98852bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x9256dae4 JSC::BlockAllocator::blockFreeingThreadMain() + 276
4 com.apple.JavaScriptCore 0x92564e1c WTF::threadEntryPoint(void*) + 76
5 com.apple.JavaScriptCore 0x92564db0 WTF::wtfThreadEntryPoint(void*) + 16
6 libsystem_pthread.dylib 0x9884e5fb _pthread_body + 144
7 libsystem_pthread.dylib 0x9884e485 _pthread_start + 130
8 libsystem_pthread.dylib 0x98853cf2 thread_start + 34

tt_su · August 21, 2014, 11:18am

Sorry, I meant for you to enter some info in the large textbox and click “Send Error Report” so it goes into our bug-tracking system.

Or did you get a different crash dialog?

sandereike12 · August 21, 2014, 11:19am

A different one. Where I could only see the details, not send you any email

tt_su · August 21, 2014, 11:23am

Ah, that’s the system crash dialog. Not our BugSplat dialog. That’s odd.
@Tommy - have you seen similar issue?

Tommy · August 21, 2014, 3:38pm

I have. This is commonly related to an image or a set of images in the SketchUp model. There may be a corrupt image in the lamp component. However, to make it so that SketchUp isn’t forced to open the last saved file, try these steps:

Open System Preferences (open Finder > Applications)
Click the General button
Check “Close windows when quitting an application” or UNcheck “Restore windows when quitting and re-opening apps.” It depends on which version of OS X you’re using that determines the name of the feature.
Open new Terminal window (open Finder > Applications > Utilities)
Type open -F /Applications/SketchUp\ 2014/SketchUp.app

You only have to do this procedure once. You can open SketchUp normally from here on out.

You might want to open the backup file, which will be in the same folder as the original SketchUp model, but it will have a ~ in the file name. That’s the backup file, which may not have the troublesome lamp.

sandereike12 · August 21, 2014, 3:53pm

Right now I can do some editing to my file. Could I try to upload it here, so any of you can check it out?

sandereike12 · August 21, 2014, 3:58pm

It closes after 2-3 minutes…

Tommy · August 21, 2014, 10:45pm

You can upload a SketchUp file to the forum if it’s less than 3mb. Otherwise, try uploading to Google Drive, Dropbox, or any other file upload service and share a link to the file in your reply

sandereike12 · August 22, 2014, 11:00am

https://drive.google.com/file/d/0B282FipBtVWXdk9kUktmRElaTE0/edit?usp=sharing

Geo · August 22, 2014, 12:39pm

Hello sandereike12,

The model file has over 220 materials that are not being used in the model.
You need to purge the file.
Window > Model Info > Statistics > Purge Unused

Several of the material images that remain in the file are overly large.
Use texture images no larger than 1024. Smaller is better.

Here is a file I exported which contains all the remaining images in the model.
This will help you identify the ones that need attention:
TX_Egendesignet hus moderne.zip

Learn to turn off all the unnecessary rendering effects when working with the model.
The model Style has Profiles, Extensions and Endpoints turned on; these dramatically slow performance.
See: How do I make SketchUp Run Faster? — SketchUp Sage Site

-Geo

sandereike12 · August 22, 2014, 1:02pm

Hi, I purged the file, but then the Bug Splat appeared, again… And SketchUp freezes

Geo · August 22, 2014, 3:29pm

Now it’s time to down-sample the overly large images in the file.
I’m not familiar enough with the Mac Materials Browser to give you step by step instructions.
Then again, perhaps you already know how to do this.
I’m sure @Tommy @tt_su and @Guy can tell you more about the Mac Material Browser than I can.

Tip:
The Materials Browser will respond faster if you set it to List View instead of Thumbnails.

-Geo

Tommy · August 22, 2014, 4:25pm

Resampling textures in SketchUp on a Mac takes a few steps, but it can definitely be done. You’ll want to include the Material Tools extension as part of this workflow.

I created a video of the process. You may need to look through it a couple of times to gather everything that’s going on. Click on the link below to see the video: