Bug splat?

Olá ,
alguém já teve bug splat ao abrir o programa, já reinstalei diversas vezes 2 vezes todo o windowns 10, no qual ele rodou por algumas horas
sketchuo 2021
meu notebbok é um nitro 5 acer, intel i7, geforce gtx 1050 ti, 16g e 1 t

In English, this is:

Hi ,
someone already had a bug splat when opening the program, i have reinstalled several times all the windowns 10 several times, in which it ran for a few hours.
sketchup 2021
my notebbok is a nitro 5 acer, intel i7, geforce gtx 1050 ti, 16g and 1t