Bug error while opening sketchup pro 2021

Unable to launch sketchup, repeating BUG error appearing while i try open sketchup pro 2021.

If you have sent in your Bugsplat reports, maybe @colin can look them up for hints about what goes wrong.
Meanwhile, check that your Nvidia display driver is up to date (download and install the latest from the Nvidia website). Also check in the Nvidia control panel 3D application settings that SketchUp is set to use the Nvidia graphics. You can also right-click on your downloaded SketchUp installer file, select “Run as administrator” from the context menu, and when the installer dialog appears, select the Repair option.

It looks like a recent file is corrupted in some way. If that file is an auto recovery file, you could go to this folder in File Explorer:

%LocalAppData%\SketchUp\SketchUp 2021\SketchUp\working\SKETCHUP\RecoveredFiles

and move any files that you find there into a folder somewhere else, then open SketchUp.

If that works, can I have a copy of those files?

If it still is crashing you may need to delete the recent files list. Dan gave directions in this post:

His example was for 2018, change that part to be 2021.

This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.