# Bought PRO licence, but where to find my serial number? **URL:** \ **Category:** SketchUp\ **Created:** [November 15, 2022, 5:35pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222 "2022-11-15T17:35:18Z")\ **Posts on this page:** 16\ **Page:** 1
**Author:** ![berth](https://avatars.discourse-cdn.com/v4/letter/b/7993a0/32.png) [@berth](https://forums.sketchup.com/u/berth)\ **Post date:** [November 15, 2022, 5:35pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/1 "2022-11-15T17:35:19Z")
Hi all, i just purchased sketchup PRO (SKP-PRO-YR-WEB-01), my free month version expired. but how do i sign in on my desktop version and get my purchase activated? when i manage my account on trimble. it says plan settings: sketchup pro, annual plan. but in my products it only states sketchup free. who can help me out?? ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [November 15, 2022, 5:37pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/2 "2022-11-15T17:37:34Z")
There is no serial number to enter. You sign in on the Subscription page with your e-mail addess and password used when you purchased the subscription. ---
**Author:** ![berth](https://avatars.discourse-cdn.com/v4/letter/b/7993a0/32.png) [@berth](https://forums.sketchup.com/u/berth)\ **Post date:** [November 15, 2022, 5:55pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/3 "2022-11-15T17:55:38Z")
hi DaveR, thanks, im signed in with my subscribed account. yet still seeing this page? signed in/out few times. ![image](https://global.discourse-cdn.com/sketchup/original/3X/0/8/08371a26788fa5c4d8f94cc6a5f0c81d38eea051.png) ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [November 15, 2022, 5:59pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/4 "2022-11-15T17:59:04Z")
Click on the person icon at the top right and sign out. Then go to [Connect.Trimble.com](http://Connect.Trimble.com) and sign in there. Go to your account and assign yourself the license. ---
**Author:** ![berth](https://avatars.discourse-cdn.com/v4/letter/b/7993a0/32.png) [@berth](https://forums.sketchup.com/u/berth)\ **Post date:** [November 15, 2022, 6:09pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/5 "2022-11-15T18:09:55Z")
hi DaveR, thanks you so much! ![image](https://global.discourse-cdn.com/sketchup/original/3X/8/8/880110d277c2acd64936e6f43f9ef21f65bdda06.png) ---
**Author:** ![MikeWayzovski](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/mikewayzovski/32/98346_2.png) [@MikeWayzovski](https://forums.sketchup.com/u/MikeWayzovski)\ **Post date:** [November 15, 2022, 6:15pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/6 "2022-11-15T18:15:54Z")
Instead of looking at the plan settings or Products, check the Member section and assign the product to the email address that you are seeing there (assuming that’s the one you use in SketchUp) Assign the Pro by clicking on the three dots beyond it. When done, it should show the product in the third row. Then sign out of SketchUp, and back in. ---
**Author:** ![anchandwadkar](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anchandwadkar/32/225180_2.png) [@anchandwadkar](https://forums.sketchup.com/u/anchandwadkar)\ **Post date:** [November 24, 2024, 7:07pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/7 "2024-11-24T19:07:50Z")
how to find my licensese information ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [November 24, 2024, 7:15pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/8 "2024-11-24T19:15:10Z")
What version of SketchUp are you actually using? Your forum profile is contradictory. SketchUp for Schools is a web based version for children in schools. Pro is a subscription license type that includes the desktop version, SketchUp 2024, along with SketchUp for iPad, and SketchUp Go which is web based. If you are using the desktop version, SketchUp for iPad, or SketchUp Go you will sign in with the email address and password you used when you purchased the subscription. ---
**Author:** ![hellosteven999](https://avatars.discourse-cdn.com/v4/letter/h/f17d59/32.png) [@hellosteven999](https://forums.sketchup.com/u/hellosteven999)\ **Post date:** [August 30, 2025, 7:41am UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/9 "2025-08-30T07:41:16Z")
Hello, I purchased the one-month SketchUp app, and I want to sign in, but I couldn’t find the serial number and the authorisation code. Where do I find that? ![Screenshot 2025-08-30 at 5.40.17 pm](https://global.discourse-cdn.com/sketchup/original/3X/9/a/9aed0386f3b0bbbaac9f59b29dc96e6aa3ee338f.png) ---
**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\ **Post date:** [August 30, 2025, 8:30am UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/10 "2025-08-30T08:30:39Z")
> [@DaveR](#): > > There is no serial number to enter. You sign in on the Subscription page with your e-mail addess and password used when you purchased the subscription. Dave answered here. install sketchup pro. launch it. when it says you need to log in, log in. no more serial. ---
**Author:** ![Anssi](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/anssi/32/105_2.png) [@Anssi](https://forums.sketchup.com/u/Anssi)\ **Post date:** [August 30, 2025, 11:46am UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/11 "2025-08-30T11:46:13Z")
> [@ateliernab](#): > > install sketchup pro. l @hellosteven999 bought a Go subscription, that only works with the Web version. You cannut run the desktop (Pro) version with it. ---
**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\ **Post date:** [August 30, 2025, 4:40pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/12 "2025-08-30T16:40:43Z")
oh right. didn’t have my eyeballs aligned with their sockets I guess. then it’s simply going to [app.sketchup.com](http://app.sketchup.com) ---
**Author:** ![Chinmayi1](https://avatars.discourse-cdn.com/v4/letter/c/5e9695/32.png) [@Chinmayi1](https://forums.sketchup.com/u/Chinmayi1)\ **Post date:** [May 16, 2026, 7:35am UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/13 "2026-05-16T07:35:59Z")
Serial number and authorization code ---
**Author:** ![bmike](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/bmike/32/225451_2.png) [@bmike](https://forums.sketchup.com/u/bmike)\ **Post date:** [May 16, 2026, 9:29am UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/14 "2026-05-16T09:29:39Z")
> [@Chinmayi1](#): > > Serial number and authorization code Is that a question or statement? If you have a current valid license you need to sign in with the email you use for the subscription. ---
**Author:** ![ateliernab](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/ateliernab/32/198399_2.png) [@ateliernab](https://forums.sketchup.com/u/ateliernab)\ **Post date:** [May 16, 2026, 10:13am UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/15 "2026-05-16T10:13:45Z")
> [@Chinmayi1](#): > > Serial number C1659732154983WW > [@Chinmayi1](#): > > authorization code 254-685-948-223 who knew all you needed was to ask… well not even ask, just state words to get a sn/auth combo ? Now, is it for sketchup, or any software for that matter, that is a different question 😇 😎 🤡 ---
**Author:** ![Missa\_g](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/missa_g/32/214476_2.png) [@Missa\_g](https://forums.sketchup.com/u/Missa_g)\ **Post date:** [May 18, 2026, 8:34pm UTC](https://forums.sketchup.com/t/bought-pro-licence-but-where-to-find-my-serial-number/213222/16 "2026-05-18T20:34:09Z")
Closed on May 18, 2026, 8:34pm UTC