Big bug with licence and connection

Continuing the discussion from Greetings!:

Hi,

I’m sorry i’m french girl and i don’t speak english, is it possible to have a phonenumber for customers to have explication for Sketch Up licence, we had a big problem, we have a licence for 3 people but for connection there’s a bug big bug !

Can you help us for connecting but in FRENCH

Thanks

We have someone in support who speaks French, but it’s a holiday in the UK today. You could start with an email to describe the problem, and then speak in person tomorrow.

Send the details in on this page:

https://help.sketchup.com/en/contact-support/technical-question