Authentication Error when signing into 3D Warehouse



I have Sktechup Pro 2016, and I am trying to log in to 3D warehouse and get this error message:

Something went wrong during the authentication process.

Please contact system administrator.
Reference ID:

I tried cleaning out my cookies (as suggested by another post). Another idea was to lower the security settings to Medium on Internet Explorer, but I am uncomfortable doing this. Are there any other options for me?


Log in using the little person icon, lower left of SketchUp’s status bar.


Funny, I did that, a couple of times, to no avail. Then, after your email, I tried again and it worked! Thanks.


No problem. It just more proof that I am MAGIC ! :sparkles: :tophat: :rabbit:



This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.