Authentication Error when signing into 3D Warehouse

3dwarehouse
error
authenticationerror
login
su2016

#1

I have Sktechup Pro 2016, and I am trying to log in to 3D warehouse and get this error message:

Something went wrong during the authentication process.

Please contact system administrator.
Reference ID:
6c927759-51df-4b59-be11-dcc5ab4aabf4

I tried cleaning out my cookies (as suggested by another post). Another idea was to lower the security settings to Medium on Internet Explorer, but I am uncomfortable doing this. Are there any other options for me?


#2

Log in using the little person icon, lower left of SketchUp’s status bar.


#3

Funny, I did that, a couple of times, to no avail. Then, after your email, I tried again and it worked! Thanks.


#4

No problem. It just more proof that I am MAGIC ! :sparkles: :tophat: :rabbit:

:wink:


#5

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