Auth token cannot be used. The user must sign in error message

Can someone please help. I am a regular user of SU and have been encountering quite a few problems since I have upgraded to 2022. The main and most frustrating one is in relation to the warehouse.

If I try to open any downloaded model from the warehouse I cannot open it. I get the message, “Auth token cannot be used. The user must sign in”. I am signed in, or would not have been able to download the model…

Alternatively when I try the warehouse from the components window to open directly into my model, I get the message, “Download Failed - no internet connection.”


I should also be completely honest and say I am not very ‘tech-y’ :flushed: so if anyone has any solutions please could you explain it in a sort of step-by-step way - it would be much appreciated!
I have browsed a few similar topics but can’t really understand how to fix the issue.

Thanks for you help :pray: :slightly_smiling_face:

Please see

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