Assistance to be whitelisted please!

I’m with the Waterford School District in Michigan and we’re attempting to use sketchup but looks like we need to be whitelisted. Could someone assist?

Domains are wsdmi.org and student.wsdmi.org
Thank you and appreciation in advance.

Thanks for the post @MarekG01 and thanks for including all the info in a single post. that makes my job a lot easier.

I just finished adding you to our database so you are all set to deploy the app if you have not done so already. Just make sure you don’t miss any steps as you deploy the app as that can cause issues later on. Additionally, please make sure that you deploy the app via a super admin if you are using Google as a regular admin won’t work.

If you are still seeing issues after deploying the app please let me know and we can start troubleshooting right away. Just be sure to use the @ command to get my attention.

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@CaseyG please whitelist the @francisparker.org domain. We are getting errors when users try to sign in. Appears to be a google sign in loop that we cannot bypass.

Thank you so much. It is now working for me. Hopefully we won’t have any issues. I’ll let staff know that they should be good to roll out.

Hi you two, I’ll try and address everyone in a single post so look for your name for the part that matters to you.

First up I’ll address you @esaldivar. I just verified everything and was able to add you to the database of domains but I am fairly certain that this won’t solve your issue. It is far more likely that you are running into either a popup blocker or third party cookie blocker in your settings. I would recommend checking those.

As for you @MarekG01, I am glad to hear that you are up and running again. If there is anything else I can do to help out please let me know.

Actually, that seemed to do the trick. Thank you