Thank you for your confidence! “Soon” would be excellent, but, in the spirit of transparency, we have made a handoff to our graphics engineering team. They will review the work soon to see if it can be prioritized to fit into this program increment (PI). Let’s check back in a few weeks. Thank you for understanding.
-Guz
okay! thanks
Hi @TheGuz @colin ,
I hope you’re doing well!
Any news plz for my last prob of ar viewing texture?
Thanks!
Today made a model library of some products but have not been able to view them through 3D Warehouse AR - various Android versions. The feature is not working anymore for other 3DWH models as well.
Might there be anything wrong with the models? Link
Works great in the Viewer app and on iPad Pro.
I have noticed some missing faces, when viewing some AR models. Only way I was able to solve them was by exploding all Components.
I’ll take a look at that now.
Great looking models! I tested the following on iOS.
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Worked as expected - 3D Warehouse
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Did not properly render a USD and/or GLB file so the View in AR button was inactive- 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected - 3D Warehouse
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Worked as expected (on the second attempt) - 3D Warehouse
So, all this tells us is that the USD format appears to be rendering properly for a majority of the models when viewing on an iPhone 13 Pro running iOS 17.5 beta. I will request a re-render for item #2 to see if that fixes that USD file. I don’t have my Android device near me at this time to test the GLB files but can give it a test next week. I’ll be back in a bit to see how re-rendering #2 works out.
No, this one is still giving us a hard time with generating a USD file. 3D Warehouse
Let me send this over to @Jake_from_SketchUp to see if he can bring it up with the team working with those systems.
Last attempt. I ran a ‘purge unused’ and CleanUp3 extension on it and then reuploaded here 3D Warehouse
We’ll see if any of that made a difference.
Thank you!
How are you viewing the models on iPhone? Just checked from 14 Pro and don’t even see an option to “View in your space”. Do I have to enable something or AR just doesn’t work on iPhone 3DWH?
I’d like to make a tutorial video of how anyone can use these 3d models, to create a quick AR visualisation to share with neighbors, but want to understand, how reliably works on different devices.
The model you linked includes hidden elements, so that might be a problem. It’s made for easy presentation with Scenes, without making extra Tags, so it still would be possible to hide elements.
On that note - I like that I can turn Tags on and off, while presenting in AR mode in the iPad app, but if I use Scenes, then the model placement is reset.
As for “how to view” the AR models, here’s how it works.
- We get your SketchUp file
- We generate a thumbnail, as well a USD and GLB file and some other formats
- If the USD file was generated without error then scanning the QR code with your iPhone should launch the native iOS viewer for augmented reality files and start in “Object View” mode (where you see it on screen and cam rotate the object)
- You should see a “View in your space” button in the Object View window of your phone
(the above steps are similar for GLB and Android devices)
IF you don’t see the “View in your space” button there could be a myriad of reasons why. Maybe the model was too complex for your specific device. Maybe there was an iOS viewer bug. Maybe our transcoder was having a problem with the conversion. We haven’t yet pinpointed all of the best practices for eliminating view failures.
Not sure if this helps, but hopfully it at least removed some of the mystery.
Hey Karlis! We should talk soon and run some tests. If that works for you, you can book time here:
https://calendar.app.google/53Xx8AQmg4Z4yCzF6
I may invite my UI/UX designer as well.
Cheers!
Steve
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Hi, can you tell me how I can correct the reflection of the fabric? It is only visible in ar mode. In sketchup there is no parameter for reflection. Thank you
you can’t. the AR thing converts the sketchup file into another format compatible with AR viewing. there is no reflection per say, simply all materials look different from your SU file
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