Ar problem : viewing a product without texture

Hi! I have uploaded a few models in the SketchUp warehouse, and the AR view is not working correctly…
it displays white products without texture…
I tested the same file which works forward but now it does not work correctly… @TheGuz plz can you help me

Share a link to the object in the Warehouse.

Are you still working with SketchUp 2021? What operating system? What graphics card? Your answer of ‘1’ for those questions in your forum profile are useless.

yes I still used the 2021 pro version
forward everything is working very well

nvidia geforce gtx 1080 ti