At 2:21 this afternoon, I was logged out of Sketchup and now cannot open a file or do any work. Something is not connecting my login through my browser (Chrome) and the system on my machine. I have 5 deadlines due next week and was going to work day and night this weekend. I’ve lost the second half of the day today and I’m at my wit’s end.
I wish there was support for this application. I would gladly pay for it.
If you go to myaccount.trimble.com and sign in there, what products do you have?
Presuming that you have bought a plan with that email address, what product access has it in the Member section?
I’ve installed the trial. Now VRay is working (but with very bad graphics) but I still have trouble with my license.
This is very disappointing indeed!! I had this issue for months, now, and I can’t waste any more time with that!
Even deleting the login file doesn’t solve anything…
I’m a little bit frustrated and I’m regretting having already renewed the subscription…
If you would be so kind to share with us what extension was the culprit, it could help others with the same problem.
You could also contact the author of the extension so he/she can maybe do something to solve the problem.