An error pops up while tring to sign in with google

i keep getting an error p[opup when trying to sign in to sketchup for schools. all of my students in the class are able to access sketchup for schools but i can not myself.

Can you please share the message?

The first Error: Sorry it looks like we are having some internal issues Our team has been notified.
The Second Error: Sign In Error it looks like your having trouble signing in. Make sure you’v enabled pop-up windows for sketchup (witch i have done ) then compleate sign in using the window that appears.