# All SketchUp Projects Gone

**URL:** <https://forums.sketchup.com/t/all-sketchup-projects-gone/186993>\
**Category:** SketchUp for Web\
**Created:** [January 17, 2022, 6:10pm UTC](https://forums.sketchup.com/t/all-sketchup-projects-gone/186993 "2022-01-17T18:10:16Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![MorgenK](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MorgenK](https://forums.sketchup.com/u/MorgenK)\
**Post date:** [January 17, 2022, 6:10pm UTC](https://forums.sketchup.com/t/all-sketchup-projects-gone/186993/1 "2022-01-17T18:10:16Z")

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I’ve seen a few other posts having a similar issue; I was working on a project, SketchUp (free on the web) crashed. I was logged out and asked to re-login (probably related to the Trimble connect upgrading), whichever. Well I log back in and it’s as if I’ve never used SketchUp before, all my projects were gone and it had the intro and tutorial pop ups. I only have one email attached to SketchUp that I know of so I don’t think it’s because of that.  
Please help, lots of hours of work missing! Thanks 🙂

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**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [January 17, 2022, 7:30pm UTC](https://forums.sketchup.com/t/all-sketchup-projects-gone/186993/2 "2022-01-17T19:30:51Z")

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The change yesterday has stopped me from being able to look up your details. Did you at any point use Sign in with Apple?

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**Author:** ![MorgenK](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MorgenK](https://forums.sketchup.com/u/MorgenK)\
**Post date:** [January 18, 2022, 10:57pm UTC](https://forums.sketchup.com/t/all-sketchup-projects-gone/186993/3 "2022-01-18T22:57:29Z")

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I don’t believe so.

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**Author:** ![courrieldelafamille](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@courrieldelafamille](https://forums.sketchup.com/u/courrieldelafamille)\
**Post date:** [January 19, 2022, 2:19am UTC](https://forums.sketchup.com/t/all-sketchup-projects-gone/186993/4 "2022-01-19T02:19:27Z")

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Same here…

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**Author:** ![MorgenK](https://avatars.discourse-cdn.com/v4/letter/m/ba9def/32.png) [@MorgenK](https://forums.sketchup.com/u/MorgenK)\
**Post date:** [January 19, 2022, 7:00am UTC](https://forums.sketchup.com/t/all-sketchup-projects-gone/186993/5 "2022-01-19T07:00:14Z")

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I did some deeper digging and I guess I had signed in with Apple, I don’t know how or when it changed over to my school email. Thanks so much!

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**Author:** ![courrieldelafamille](https://avatars.discourse-cdn.com/v4/letter/c/eada6e/32.png) [@courrieldelafamille](https://forums.sketchup.com/u/courrieldelafamille)\
**Post date:** [January 20, 2022, 1:47am UTC](https://forums.sketchup.com/t/all-sketchup-projects-gone/186993/6 "2022-01-20T01:47:22Z")

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I did not sign in with other credentials… only my SketchUp login and password… but still not trace of the file I had few weeks back

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [April 19, 2022, 10:10am UTC](https://forums.sketchup.com/t/all-sketchup-projects-gone/186993/7 "2022-04-19T10:10:42Z")

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