Activating my account

[colin]

I will close this topic, as there may be progress going on in the other post:

Trimble / Sketchup - customer service

Has anyone else had issues with Trimbel customer service or the lack of it ? I have not been sent the authorization number for the product we have paid for and no one bothers to reply’s to my emails for help at ‘prosupport@sketchup.com’