# Accidentally lost all Shortcuts

**URL:** <https://forums.sketchup.com/t/accidentally-lost-all-shortcuts/155078>\
**Category:** SketchUp\
**Tags:** make-2017\
**Created:** [February 27, 2021, 11:34am UTC](https://forums.sketchup.com/t/accidentally-lost-all-shortcuts/155078 "2021-02-27T11:34:15Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![Ayoex754](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@Ayoex754](https://forums.sketchup.com/u/Ayoex754)\
**Post date:** [February 27, 2021, 11:34am UTC](https://forums.sketchup.com/t/accidentally-lost-all-shortcuts/155078/1 "2021-02-27T11:34:15Z")

</div>

I hit “reset all” under Preference\>Shortcuts thinking it would reset all shortcuts to factory setting but instead it deleted all shortcuts.  
I’ve uninstalled, deleted in library and application, emptied trash, turned off laptop and re-dowloaded (twice) and it did not work.  
Is there a file I can place in the Package Content bit or Application Support that contains all shortcuts?  
Inputing manually would take ages and doesn’t even work properly as it doesn’t let me use the Apple key, and I can’t imagine using Sketchup without shortcuts.  
Please send help…!

---

<div class="post-metadata">

**Author:** ![colin](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/colin/32/70101_2.png) [@colin](https://forums.sketchup.com/u/colin)\
**Post date:** [February 27, 2021, 5:00pm UTC](https://forums.sketchup.com/t/accidentally-lost-all-shortcuts/155078/2 "2021-02-27T17:00:32Z")

</div>

If you are using SketchUp Make 2017, close SketchUp, and in Finder, use the Go menu, Go to Folder… option, and paste in this text:

~/Library/Application Support/SketchUp 2017/SketchUp/

In there is a file named Shortcuts.plist. Rename that to something else, and reopen SketchUp. See if the shortcuts have come back.

---

<div class="post-metadata">

**Author:** ![Ayoex754](https://avatars.discourse-cdn.com/v4/letter/a/b9bd4f/32.png) [@Ayoex754](https://forums.sketchup.com/u/Ayoex754)\
**Post date:** [February 28, 2021, 10:13am UTC](https://forums.sketchup.com/t/accidentally-lost-all-shortcuts/155078/3 "2021-02-28T10:13:31Z")

</div>

Thanks so much Colin that worked!!

---

<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [August 30, 2021, 6:14pm UTC](https://forums.sketchup.com/t/accidentally-lost-all-shortcuts/155078/4 "2021-08-30T18:14:14Z")

</div>

This topic was automatically closed 183 days after the last reply. New replies are no longer allowed.