I have used this older device for years on my Mac. I recently upgraded from SU2019 to SU2021. And yes, you guessed it, the device stopped working. Read all the posts, tried all the work arounds, nothing helped. Contacted 3Dconnexion support, tried several drivers, no help. Finally found an ancient driver, and got it working, sort of. It now stutters, almost worthless.
Back in the day, this device improved my productivity so much, it was the main reason I stuck with SU. To lose the use of this device so suddenly has me thinking of reverting to SU2019, it’s that important.
Out of frustration, I pulled an 8 year old Win laptop out of the closet and installed SU2017. The device worked from the moment I plugged it in (with latest driver). But, this was an old version of Win and SU. I asked a colleague to install it on his new laptop with Win10 and SU2021. Guess what, it worked perfectly, buttery smooth.
I see various posts on Mac Vs. Win, which is better for SU. Other issues such as software installation, extension availability/compatibility, video cards, displays, etc. has me re-asking whether it’s time to re-evaluate transition to SU on Win. And don’t get me wrong, I love the Mac. But, for me, SU productivity is critical. Excluding other software applications, and focusing on SU productivity, it is starting to feel that SU on Win is the better choice. Focusing on just SU, it seems more hardware/software support is provided for Win. More research is warranted before making this expensive, lengthy transition.