# 3D warehouse can't create collections, folder or even upload model

**URL:** <https://forums.sketchup.com/t/3d-warehouse-cant-create-collections-folder-or-even-upload-model/119067>\
**Category:** Warehouses\
**Created:** [March 17, 2020, 6:53am UTC](https://forums.sketchup.com/t/3d-warehouse-cant-create-collections-folder-or-even-upload-model/119067 "2020-03-17T06:53:11Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![jake3](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/jake3/32/86133_2.png) [@jake3](https://forums.sketchup.com/u/jake3)\
**Post date:** [March 17, 2020, 6:53am UTC](https://forums.sketchup.com/t/3d-warehouse-cant-create-collections-folder-or-even-upload-model/119067/1 "2020-03-17T06:53:11Z")

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I have been trying to create collections, folders, and upload models to 3dwarehouse but nothing is created when I refresh my content page.

Tried using different browsers and computers but it is still the same.

Is there a technical issue right now?

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**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [March 17, 2020, 7:04pm UTC](https://forums.sketchup.com/t/3d-warehouse-cant-create-collections-folder-or-even-upload-model/119067/2 "2020-03-17T19:04:41Z")

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> [@jake3](#):
>
> Is there a technical issue right now?

Bookmark this URL so you can answer this question in the future …

- [https://status.sketchup.com/](https://status.sketchup.com/)

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**Author:** ![psaal](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/psaal/32/78690_2.png) [@psaal](https://forums.sketchup.com/u/psaal)\
**Post date:** [March 18, 2020, 4:19pm UTC](https://forums.sketchup.com/t/3d-warehouse-cant-create-collections-folder-or-even-upload-model/119067/3 "2020-03-18T16:19:37Z")

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We had an issue with search updates yesterday. The problem was resolved after a couple of hours. Sorry about that @jake3

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**Author:** ![DanRathbun](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/danrathbun/32/500_2.png) [@DanRathbun](https://forums.sketchup.com/u/DanRathbun)\
**Post date:** [March 18, 2020, 4:41pm UTC](https://forums.sketchup.com/t/3d-warehouse-cant-create-collections-folder-or-even-upload-model/119067/4 "2020-03-18T16:41:12Z")

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> [@psaal](#):
>
> We had an issue with search updates yesterday. The problem was resolved after a couple of hours.

This is not reflected in the search stats on the status page.

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**Author:** ![TarrynH](https://avatars.discourse-cdn.com/v4/letter/t/ee59a6/32.png) [@TarrynH](https://forums.sketchup.com/u/TarrynH)\
**Post date:** [August 2, 2020, 1:09pm UTC](https://forums.sketchup.com/t/3d-warehouse-cant-create-collections-folder-or-even-upload-model/119067/5 "2020-08-02T13:09:18Z")

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I am also unable to create collections. I have tried Liking Models, adding collections, different browsers, different hardware platforms… It says it added my new collection, and then shows empty…

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**Author:** ![system](https://global.discourse-cdn.com/sketchup/original/3X/f/2/f2a121500b085ed60806607a82720b092d800bb3.png) [@system](https://forums.sketchup.com/u/system)\
**Post date:** [February 1, 2021, 9:09pm UTC](https://forums.sketchup.com/t/3d-warehouse-cant-create-collections-folder-or-even-upload-model/119067/6 "2021-02-01T21:09:22Z")

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