# 3D Warehouse and reset workspace **URL:** \ **Category:** Pro\ **Tags:** sketchucation\ **Created:** [May 13, 2025, 1:49pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159 "2025-05-13T13:49:25Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Royal-1135](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@Royal-1135](https://forums.sketchup.com/u/Royal-1135)\ **Post date:** [May 13, 2025, 1:49pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/1 "2025-05-13T13:49:25Z")
I am unable to access the 3D Warehouse, plus unalbe to reset the the workspace. Not sure if the two issues are connected. Any help to fix both issues would be greatly appreciated. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [May 13, 2025, 1:54pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/2 "2025-05-13T13:54:20Z")
Are you still using SketchUp 2022 as your profile shows? What in the workspace are you trying to reset? ---
**Author:** ![Royal-1135](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@Royal-1135](https://forums.sketchup.com/u/Royal-1135)\ **Post date:** [May 13, 2025, 2:30pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/3 "2025-05-13T14:30:10Z")
Hey Dave I am using Sketchup 2024. I figured if I reset the workspace it will give me access to 3D Warehouse. Correct me if I am wrong. ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [May 13, 2025, 2:31pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/4 "2025-05-13T14:31:55Z")
> [@Royal-1135](#): > > I am using Sketchup 2024. Please update your forum profile. What happens when you try to open the 3D Warehouse UI? Have you been using more than one display? ---
**Author:** ![Royal-1135](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@Royal-1135](https://forums.sketchup.com/u/Royal-1135)\ **Post date:** [May 13, 2025, 2:49pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/5 "2025-05-13T14:49:35Z")
sorry not familar with the 3D Warehouse UI Were would I find that ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [May 13, 2025, 2:55pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/6 "2025-05-13T14:55:42Z")
It’s the window that opens when you click on Window\>3D Warehouse or the 3D Warehouse button in the Warehouse toolbar. ---
**Author:** ![Royal-1135](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@Royal-1135](https://forums.sketchup.com/u/Royal-1135)\ **Post date:** [May 13, 2025, 4:20pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/7 "2025-05-13T16:20:35Z")
when i click on the 3D Warehouse under the Window Icon nothing happens ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [May 13, 2025, 4:28pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/8 "2025-05-13T16:28:34Z")
Have you been using SketchUp with multiple displays? ---
**Author:** ![Royal-1135](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@Royal-1135](https://forums.sketchup.com/u/Royal-1135)\ **Post date:** [May 13, 2025, 5:21pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/9 "2025-05-13T17:21:33Z")
up until yesterday i only had one monitoring working and I was still unable to access the 3D Warehouse ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [May 13, 2025, 5:31pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/10 "2025-05-13T17:31:18Z")
> [@Geolocate does not open. 3D warehouse does not open](https://forums.sketchup.com/t/geolocate-does-not-open-3d-warehouse-does-not-open/322363/4): > > You can check (and edit) the `%LocalAppData%` `"PrivatePreferences.json"` file **when SketchUp is closed** , by navigating to: > > - `%LocalAppData%/SketchUp/SketchUp 2024/SketchUp` > > Make a backup copy of the `"PrivatePreferences.json"` file first. > Open in a code editor or Notepad (not a word processor.) > > Within `"This Computer Only"`, scroll down to the sub objects beginning with `"W"`. > > The keyname for **Add Location** is: `"WebCommonDialog_habitat_site_context"` > > The keyname for the **3D Warehouse** is: `"WebCommonDialog_Warehouse"` > > Verify that the coordinates for `"Left"` (x) and `"Top"` (y) will be on your screen size. > Verify that the sizes for `"Width"` and `"Height"` will be within your screen size, given the locations (x,y). Please update your forum profile. ---
**Author:** ![Royal-1135](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@Royal-1135](https://forums.sketchup.com/u/Royal-1135)\ **Post date:** [May 14, 2025, 4:35pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/11 "2025-05-14T16:35:05Z")
Hi Dave Thanks very much for forwarding that. Do I have to delete certain files ![Screenshot 2025-05-14 123142](https://global.discourse-cdn.com/sketchup/original/3X/9/d/9d530fc4a6fcb166108440dd9258fb715e4d6f86.png) ---
**Author:** ![DaveR](https://sea2.discourse-cdn.com/sketchup/user_avatar/forums.sketchup.com/daver/32/7601_2.png) [@DaveR](https://forums.sketchup.com/u/DaveR)\ **Post date:** [May 14, 2025, 4:53pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/12 "2025-05-14T16:53:14Z")
You can either edit the file and erase the bit that Dan referred to (make sure it’s the correct bit) or you can delete the whole file. SketchUp will rewrite it when you start up the next time. The bit you have highlighted in gray is not the correct part. If you want to experiment you could edit the value for Left under “WebCommonDialog\_Warehouse”. Make it something like 200, save the file and then reopen SketchUp and try to open the 3D Warehouse UI. Here’s what those values look like on my computer. ![Screenshot - 5_14_2025 , 12_00_28 PM](https://global.discourse-cdn.com/sketchup/original/3X/6/6/66222e4864c7908521f66e6528e2a3a749e397d0.png) And this shows the top left corner of the 3D Warehouse UI when I open it. ![Screenshot - 5_14_2025 , 12_01_01 PM](https://global.discourse-cdn.com/sketchup/original/3X/a/6/a6299b61ea443eaa524058c13215c48323d4768b.png) ---
**Author:** ![Royal-1135](https://avatars.discourse-cdn.com/v4/letter/r/6bbea6/32.png) [@Royal-1135](https://forums.sketchup.com/u/Royal-1135)\ **Post date:** [May 15, 2025, 7:49pm UTC](https://forums.sketchup.com/t/3d-warehouse-and-reset-workspace/327159/13 "2025-05-15T19:49:49Z")
Hi Dave Everything back to normal, thanks again for all your help. Much appreciated. Have a good weekend. James