# 3D preview not working

**URL:** <https://forums.sketchup.com/t/3d-preview-not-working/311128>\
**Category:** 3D Warehouse\
**Created:** [January 28, 2025, 5:09pm UTC](https://forums.sketchup.com/t/3d-preview-not-working/311128 "2025-01-28T17:09:13Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![BFW](https://avatars.discourse-cdn.com/v4/letter/b/90db22/32.png) [@BFW](https://forums.sketchup.com/u/BFW)\
**Post date:** [January 28, 2025, 5:09pm UTC](https://forums.sketchup.com/t/3d-preview-not-working/311128/1 "2025-01-28T17:09:13Z")

</div>

I am using Chrome, never had a problem but now I can´t preview any models in browser. It just keeps loading but nothing happens.

I tried to clean the cache, update browser, windows, DNS, ipconfig and more.

Nothing worked.

I dont think the problem is on my end.

The preview is essential part of my work so, can you fix it?

TIA