Sorry was busy yesterday after this post. That is a interesting question. So I store everything except the app in a seperate storage, SanDisk, mainly because I have lost computers before. Mainly my CAD work has suffered but either way mu main computer says 474 GB and 57.7 is free.
I have 16G of ram so that should be good but I will start getting rid of some of the programs I do not use.
Thank you for bringing that to my attention.
However? As of right now 2025 will not even get to the point where it crashes…now it just tries to open and fails.
Well I just updated right now to see if it helped and it just made it worse. So yes I was on the old drivers when the BugSplat occurred. Now the new drivers really are causing havoc if that is the case?
Did it crash opening a file? You can try to clear out where the auto saves are stored. It might be choking on that is there is a corrupted file in there.
OK Guys just a quick update. I guess this is going to be a “on again, off again” relationship at this point. For starters, I uninstalled my 3D Connexion software…went in a deleted all the folders that were left…re-installed the software and now the SpaceMouse works on both 2024 and 2025.
So far it seemed to be going good but then I got this message this morning:
I have not…I guess because I have never had any problems in 2024 with it? I dunno…these things are not my strong point…ask me anything about air conditioning and I am your man… …this stuff? Not so much. I can try it but they both just crashed at the same time…will post ppics of the new BugSplats…
Here are the 2 most recent splats…both 2024 and 2025 crashed at the same time…all I was doing was answering emails…watching the forum…minding my own business…
(This was regarding crash 734436).
This appears to be storage related. “model_storage::pipeline::tasks::RequestTask:”
If you can save locally and set up a timed task to update to your SanDisk, while troubleshooting or upgrading your network perhaps would be my first choice.
I save pretty regularly…learned that from @TheOnlyAaron “SAVE”…but I was not modeling I just had a project open in 2024 and only a template open in 2025…so nothing going on really…and just answering emails and reading the forum…?
OK guys…some progress…found that my Nvidia was not working…so rebooted and seemed to solve the problem…(How am I going to unplug the card if it’s in my laptop?")… …Windows…I tell ya…
The next issue I think was that the graphics GPU preference setting on SU were “Let Windows Decide” mode…which I could have sworn I set it to “High Performance” a long time ago in the 2024 SU…so rebooted and it all seems to be running fine as of right now…even the 3D mouse…
Is there a reason you’re not running 2025 - because support closed this auto-response:
There are two common causes for this crash. Either corrupt SketchUp data files or outdated drivers. Please follow these steps to resolves the crash: 1. Close SketchUp 2. Go to each of the paths below: C:>Users>(YOUR USERNAME)>AppData>Roaming>SketchUp>SketchUp 2024 C:>Users>(YOUR USERNAME)>AppData>Local>SketchUp>SketchUp 2024 If you are not seeing the AppData folder, it may be hidden. Try these steps to unhide them: File Explorer in Windows - Microsoft Support 3. Delete each of the SketchUp 2024 folders. 4. Check to see if your graphics drivers are up to date: https://help.sketchup.com/en/sketchup/how-can-i-update-my-computers-graphics-driver If you continue to experience issues please reach out to our support staff at: https://help.sketchup.com/en/contact-support/technical-question/form
…this stuff? Not so much. I can try it but they both just crashed at the same time…will post ppics of the new BugSplats…
