# Warehouses **URL:** https://forums.sketchup.com/c/technical-problems/technical-warehouse-problems/57.md?page=1 [Latest](https://forums.sketchup.com/latest.md) · [Categories](https://forums.sketchup.com/categories.md) · [Tags](https://forums.sketchup.com/tags.md) **Page:** 2 --- ## [3d warehouse code 710752](https://forums.sketchup.com/t/3d-warehouse-code-710752/315927)
**Author:** [@maya.soueileh](https://forums.sketchup.com/u/maya.soueileh)\ **Replies:** 0\ **Last updated:** [February 24, 2025, 3:47pm UTC](https://forums.sketchup.com/t/3d-warehouse-code-710752/315927 "2025-02-24T15:47:50Z")
3d warehouse is not opening. all apps and systems have been updated Crash #710752 code --- ## [3D Warehouse not loading/working](https://forums.sketchup.com/t/3d-warehouse-not-loading-working/314724)
**Author:** [@stoerr](https://forums.sketchup.com/u/stoerr)\ **Replies:** 6\ **Last updated:** [February 18, 2025, 10:40am UTC](https://forums.sketchup.com/t/3d-warehouse-not-loading-working/314724 "2025-02-18T10:40:21Z")
Hi all, Experiencing an issue with 3D warehouse, as it’s not loading when clicked on within SketchUp. I could use a quick tip to resolve this issue. Thanks in advance! Roxanne --- ## [New 3D Warehouse killed some of my models](https://forums.sketchup.com/t/new-3d-warehouse-killed-some-of-my-models/236785)
**Author:** [@CasinhaBela](https://forums.sketchup.com/u/CasinhaBela)\ **Replies:** 33\ **Last updated:** [February 11, 2025, 6:42am UTC](https://forums.sketchup.com/t/new-3d-warehouse-killed-some-of-my-models/236785 "2025-02-11T06:42:10Z")
Hello, i’m here looking for a solution, or workaround for a problem i’ve noticed after the “major” update in the Warehouse. Well, to start, the company i work sells products and the warehouse is an important piece of te… --- ## [Problems with the 3dWarehouse download](https://forums.sketchup.com/t/problems-with-the-3dwarehouse-download/310130)
**Author:** [@interlunium.13](https://forums.sketchup.com/u/interlunium.13)\ **Replies:** 1\ **Last updated:** [January 22, 2025, 5:42pm UTC](https://forums.sketchup.com/t/problems-with-the-3dwarehouse-download/310130 "2025-01-22T17:42:53Z")
I have a problem downloading sketchUp warehouse in 2025, its says “The file was not available on the site.” It also doesn’t let me see the 3D preview on the site. It says" SketchUp has has rejected your connection". I … --- ## [Sketchup extension warning sketchup 2024](https://forums.sketchup.com/t/sketchup-extension-warning-sketchup-2024/308469)
**Author:** [@fluffyboodle](https://forums.sketchup.com/u/fluffyboodle)\ **Replies:** 3\ **Last updated:** [January 18, 2025, 5:45pm UTC](https://forums.sketchup.com/t/sketchup-extension-warning-sketchup-2024/308469 "2025-01-18T17:45:39Z")
Hi, help needed. I´m new to sketchup and I already made it crash. I installed some extensions from warehouse. All was fine until I installed some light extension and sketchup crashed. I uninstalled and reinstalled ske… --- ## [Kitchen sink models from 3d Warehouse: Curved Geometry has ribbed lines](https://forums.sketchup.com/t/kitchen-sink-models-from-3d-warehouse-curved-geometry-has-ribbed-lines/299324)
**Author:** [@Tonefinder](https://forums.sketchup.com/u/Tonefinder)\ **Replies:** 5\ **Last updated:** [November 19, 2024, 5:54pm UTC](https://forums.sketchup.com/t/kitchen-sink-models-from-3d-warehouse-curved-geometry-has-ribbed-lines/299324 "2024-11-19T17:54:45Z")
The models appear as normal withinin 3d Warehouse, but upon download/import, display the abovementioned problem. I have been downloading Collada files. I’m using Sketchup Free 2017 (ducks). I can’t figure out how to c… --- ## [Error deleting model on 3D Warehouse](https://forums.sketchup.com/t/error-deleting-model-on-3d-warehouse/292711)
**Author:** [@computefuture99](https://forums.sketchup.com/u/computefuture99)\ **Replies:** 0\ **Last updated:** [October 3, 2024, 6:46pm UTC](https://forums.sketchup.com/t/error-deleting-model-on-3d-warehouse/292711 "2024-10-03T18:46:50Z")
I tried deleting a model and it shows a “Something went wrong, please try again” error, can anyone fix the problem. The problem started today. --- ## [Gestionnaire extension ne s'affiche pas](https://forums.sketchup.com/t/gestionnaire-extension-ne-saffiche-pas/290783)
**Author:** [@oli.boissier](https://forums.sketchup.com/u/oli.boissier)\ **Replies:** 5\ **Last updated:** [September 20, 2024, 10:55am UTC](https://forums.sketchup.com/t/gestionnaire-extension-ne-saffiche-pas/290783 "2024-09-20T10:55:38Z")
Bonjour, Je ne peux accéder au gestionnaire d’extension, aucune fenêtre s’ouvre. le Warehouse fonctionne sans problème. Avez-vous eu ce genre de problème ? Au démarrage j’ai le message échec de chargement de certaine… --- ## [Error after uploading and not there on the 3D Warehouse](https://forums.sketchup.com/t/error-after-uploading-and-not-there-on-the-3d-warehouse/289524)
**Author:** [@computefuture99](https://forums.sketchup.com/u/computefuture99)\ **Replies:** 3\ **Last updated:** [September 12, 2024, 8:35pm UTC](https://forums.sketchup.com/t/error-after-uploading-and-not-there-on-the-3d-warehouse/289524 "2024-09-12T20:35:58Z")
The problem started yesterday 9/10/2024 --- ## [Need help with a purchased extension](https://forums.sketchup.com/t/need-help-with-a-purchased-extension/288145)
**Author:** [@foundry.36.bkk](https://forums.sketchup.com/u/foundry.36.bkk)\ **Replies:** 8\ **Last updated:** [September 2, 2024, 5:18am UTC](https://forums.sketchup.com/t/need-help-with-a-purchased-extension/288145 "2024-09-02T05:18:05Z")
I just purchased the nz\_ripple extension. I already received the receipt from Trimble via email. It also shows up in “my downloads” as “Active” with 0/3 activations. However, I still can’t use it. I tried uninstall it … --- ## [My SketchUp crashes from time to time](https://forums.sketchup.com/t/my-sketchup-crashes-from-time-to-time/284953)
**Author:** [@renarenson](https://forums.sketchup.com/u/renarenson)\ **Replies:** 1\ **Last updated:** [August 12, 2024, 6:53am UTC](https://forums.sketchup.com/t/my-sketchup-crashes-from-time-to-time/284953 "2024-08-12T06:53:29Z")
My Sketchup 2021 crashes from time to time along with bugs, i also cannot import ware house models directly. If there are any solutions --- ## [Can't like a model. --- Liked content problem](https://forums.sketchup.com/t/cant-like-a-model-liked-content-problem/280522)
**Author:** [@berilbho](https://forums.sketchup.com/u/berilbho)\ **Replies:** 0\ **Last updated:** [July 5, 2024, 9:18am UTC](https://forums.sketchup.com/t/cant-like-a-model-liked-content-problem/280522 "2024-07-05T09:18:42Z")
When I like a model from 3d Warehouse, normally i see directly in the liked contenti. But since the update came to the warehouse, i cant see it directly. Everytime i open a collection and add the model there. sIs there s… --- ## [3D Warehouse is down worldwide, 5/28](https://forums.sketchup.com/t/3d-warehouse-is-down-worldwide-5-28/275265)
**Author:** [@endlessfix](https://forums.sketchup.com/u/endlessfix)\ **Replies:** 16\ **Last updated:** [June 18, 2024, 3:52pm UTC](https://forums.sketchup.com/t/3d-warehouse-is-down-worldwide-5-28/275265 "2024-06-18T15:52:43Z")
Is the warehouse down in north america ? Can anyone confirm it’s working for them? Status pages says it’s up but I’m having trouble with both browser based and through SU. Must be my end, just get a spinning SU symbol… --- ## [3D warehouse search not working - labs](https://forums.sketchup.com/t/3d-warehouse-search-not-working-labs/277636)
**Author:** [@nosfe](https://forums.sketchup.com/u/nosfe)\ **Replies:** 1\ **Last updated:** [June 13, 2024, 8:43am UTC](https://forums.sketchup.com/t/3d-warehouse-search-not-working-labs/277636 "2024-06-13T08:43:04Z")
Hi, was any update? Can search of any usefull things like before. There is new search/labs or something and can’t work and search things like before. Showing some models but not those I’m looking for. It’s possible to … --- ## ["File wasn't available on site"?](https://forums.sketchup.com/t/file-wasnt-available-on-site/276472)
**Author:** [@coldcanuck](https://forums.sketchup.com/u/coldcanuck)\ **Replies:** 5\ **Last updated:** [June 6, 2024, 7:31am UTC](https://forums.sketchup.com/t/file-wasnt-available-on-site/276472 "2024-06-06T07:31:51Z")
I dropped by this morning to see about increasing the poly count of some of my older models, so I began by redownloading and then looking in my browser’s “Downloads” folder, but instead of the expected model, I was infor… --- ## [3D Warehouse not working since June 2](https://forums.sketchup.com/t/3d-warehouse-not-working-since-june-2/276145)
**Author:** [@PixelPirate](https://forums.sketchup.com/u/PixelPirate)\ **Replies:** 0\ **Last updated:** [June 3, 2024, 7:55pm UTC](https://forums.sketchup.com/t/3d-warehouse-not-working-since-june-2/276145 "2024-06-03T19:55:39Z")
Since June 2 evening PST, I have been unable to download any items from the 3D warehouse. I tried both on my iPad, where it just silently fails and on my desktop, where it displays a message saying “An error occurred whe… --- ## [Extension warehouse issues with purchased extensions](https://forums.sketchup.com/t/extension-warehouse-issues-with-purchased-extensions/130556)
**Author:** [@clearplanmodeling](https://forums.sketchup.com/u/clearplanmodeling)\ **Replies:** 43\ **Last updated:** [May 29, 2024, 8:14pm UTC](https://forums.sketchup.com/t/extension-warehouse-issues-with-purchased-extensions/130556 "2024-05-29T20:14:19Z")
Does anyone know how to reinstall plug ins previously purchased on the EW? I have a couple of Eneroth’s extensions that I purchased back in October 2017 and I cannot reinstall them into Pro 2019. Can’t even re-purchase t… --- ## [3D Warehouse scroll resetting to top every time "Load More" is clicked](https://forums.sketchup.com/t/3d-warehouse-scroll-resetting-to-top-every-time-load-more-is-clicked/272343)
**Author:** [@gnrelyt](https://forums.sketchup.com/u/gnrelyt)\ **Replies:** 1\ **Last updated:** [May 10, 2024, 12:13pm UTC](https://forums.sketchup.com/t/3d-warehouse-scroll-resetting-to-top-every-time-load-more-is-clicked/272343 "2024-05-10T12:13:50Z")
As title, I see that there has been a report filed but as I am still on 2022 just wondering if there will be a fix/patch or will I be stuck with this (minor) inconvenience every once in a while? Many thanks --- ## [I need a workaround](https://forums.sketchup.com/t/i-need-a-workaround/271118)
**Author:** [@chuckl1809](https://forums.sketchup.com/u/chuckl1809)\ **Replies:** 13\ **Last updated:** [May 3, 2024, 2:16pm UTC](https://forums.sketchup.com/t/i-need-a-workaround/271118 "2024-05-03T14:16:35Z")
I have Sketchup Make 2017 (I know, my profile says (SU Go). I have both. Right now I’m specifically referring to SU Make. I downloaded a paid Eneroth extension (I accessed of course through my browser). So far so good. I… --- ## [3Dwarehouse.sketchup.com and embed-3dwarehouse.sketchup.com](https://forums.sketchup.com/t/3dwarehouse-sketchup-com-and-embed-3dwarehouse-sketchup-com/270844)
**Author:** [@kpswdl](https://forums.sketchup.com/u/kpswdl)\ **Replies:** 1\ **Last updated:** [May 1, 2024, 11:14am UTC](https://forums.sketchup.com/t/3dwarehouse-sketchup-com-and-embed-3dwarehouse-sketchup-com/270844 "2024-05-01T11:14:06Z")
I found this while searching online: Flint Texture Pack | 3D Warehouse (sketchup.com) I have an active Sketchup Pro subscription and can download from the 3DWarehouse via Sketchup with no issues. But the link above requ… --- ## [Bought a plugin as a "foreign agent", it seems](https://forums.sketchup.com/t/bought-a-plugin-as-a-foreign-agent-it-seems/269265)
**Author:** [@Odd\_Haakon\_Byberg](https://forums.sketchup.com/u/Odd_Haakon_Byberg)\ **Replies:** 11\ **Last updated:** [April 20, 2024, 9:54pm UTC](https://forums.sketchup.com/t/bought-a-plugin-as-a-foreign-agent-it-seems/269265 "2024-04-20T21:54:59Z")
Buying plugins does not work for me and so many different strange things happen. I get forwarded to a web page and when clicking “Buy” I get the old interface that just times out. I try again and get a different interfa… --- ## [The request can not be fulfilled successfully. Please contact the store administrator](https://forums.sketchup.com/t/the-request-can-not-be-fulfilled-successfully-please-contact-the-store-administrator/242150)
**Author:** [@Curtis](https://forums.sketchup.com/u/Curtis)\ **Replies:** 3\ **Last updated:** [March 14, 2024, 10:50am UTC](https://forums.sketchup.com/t/the-request-can-not-be-fulfilled-successfully-please-contact-the-store-administrator/242150 "2024-03-14T10:50:15Z")
I have tried repeatedly purchase Eneroth’s reference magager to no avail. 1st I couldn’t get the purchase option to show, and now I can not get past the first screen in the purchase process with out getting this message,… --- ## [Can't purchase 2DXY SiteSurvey tools app](https://forums.sketchup.com/t/cant-purchase-2dxy-sitesurvey-tools-app/259018)
**Author:** [@munionman](https://forums.sketchup.com/u/munionman)\ **Replies:** 1\ **Last updated:** [February 9, 2024, 6:15pm UTC](https://forums.sketchup.com/t/cant-purchase-2dxy-sitesurvey-tools-app/259018 "2024-02-09T18:15:22Z")
I am trying to purchase the 2DXY SiteSurvey tools on the Extension Warehouse. After filling in the required information (name, address, email, etc.) I click on the purchase button and an error message says the transacti… --- ## [Is it possible to import models from 3D Warehouse WITHOUT importing their layers/tags?](https://forums.sketchup.com/t/is-it-possible-to-import-models-from-3d-warehouse-without-importing-their-layers-tags/258211)
**Author:** [@Nathank9000](https://forums.sketchup.com/u/Nathank9000)\ **Replies:** 6\ **Last updated:** [February 4, 2024, 12:28am UTC](https://forums.sketchup.com/t/is-it-possible-to-import-models-from-3d-warehouse-without-importing-their-layers-tags/258211 "2024-02-04T00:28:54Z")
I have a standardized (according to my workflow) template with specific tags. But when I import models from Warehouse, they add all kinds of random tags - sometimes 10, 20, or more. Multiply this by a dozen models (e.g. … --- ## [No images in 3d warehouse](https://forums.sketchup.com/t/no-images-in-3d-warehouse/257626)
**Author:** [@not2wooden](https://forums.sketchup.com/u/not2wooden)\ **Replies:** 18\ **Last updated:** [January 30, 2024, 9:39pm UTC](https://forums.sketchup.com/t/no-images-in-3d-warehouse/257626 "2024-01-30T21:39:44Z")
I recently updated to 2023 for Mac. I don’t have any images in 3d Warehouse --- ## ["an error occurred when connecting to the 3d warehouse" appears when i get models from 3D Warehouse](https://forums.sketchup.com/t/an-error-occurred-when-connecting-to-the-3d-warehouse-appears-when-i-get-models-from-3d-warehouse/252890)
**Author:** [@imrich](https://forums.sketchup.com/u/imrich)\ **Replies:** 3\ **Last updated:** [December 23, 2023, 5:42pm UTC](https://forums.sketchup.com/t/an-error-occurred-when-connecting-to-the-3d-warehouse-appears-when-i-get-models-from-3d-warehouse/252890 "2023-12-23T17:42:07Z")
Hi! the title explains itself. I have tried downloading models from Google as a substitute, but I get the same pop up message. Tried restarting my PC. Didn’t work. It couldn’t be my internet because all the models can be… --- ## [Internet wayback machine?](https://forums.sketchup.com/t/internet-wayback-machine/252069)
**Author:** [@jeremywoodward](https://forums.sketchup.com/u/jeremywoodward)\ **Replies:** 6\ **Last updated:** [December 16, 2023, 1:48pm UTC](https://forums.sketchup.com/t/internet-wayback-machine/252069 "2023-12-16T13:48:44Z")
The 3d Warehouse button is launching a window to the Internet Archive? Anyone else seeing this/can explain it? I can find it on the web no problem… genuinely confused. thx --- ## [Some Dynamic Components (From Warehouse) Not Working (Marivn)](https://forums.sketchup.com/t/some-dynamic-components-from-warehouse-not-working-marivn/251784)
**Author:** [@kayak83](https://forums.sketchup.com/u/kayak83)\ **Replies:** 5\ **Last updated:** [December 13, 2023, 8:03pm UTC](https://forums.sketchup.com/t/some-dynamic-components-from-warehouse-not-working-marivn/251784 "2023-12-13T20:03:26Z")
Anyone else not able to use the dynamic features with some Marvin components- particularly the “Essentials”? Seems anything from the dynamic “essentials” collection won’t work, even though it shows the Dynamic icon. But… --- ## [Abuse / Claim form not working](https://forums.sketchup.com/t/abuse-claim-form-not-working/251174)
**Author:** [@matthieuh](https://forums.sketchup.com/u/matthieuh)\ **Replies:** 1\ **Last updated:** [December 8, 2023, 10:31pm UTC](https://forums.sketchup.com/t/abuse-claim-form-not-working/251174 "2023-12-08T22:31:42Z")
The Abuse / Claim form is not working. When sending the for i get the following error: "Unable to send email. Please contact site admin if the problem persists. --- ## [SketchUp's 3D Warehouse is very very slow, but the website version works fine](https://forums.sketchup.com/t/sketchups-3d-warehouse-is-very-very-slow-but-the-website-version-works-fine/248570)
**Author:** [@Kwin](https://forums.sketchup.com/u/Kwin)\ **Replies:** 5\ **Last updated:** [November 27, 2023, 4:36pm UTC](https://forums.sketchup.com/t/sketchups-3d-warehouse-is-very-very-slow-but-the-website-version-works-fine/248570 "2023-11-27T16:36:25Z")
Hello, I’ve been experiencing significant delays with the 3D Warehouse inside SketchUp for the past three days. Initially, I assumed it might be a temporary issue with the SketchUp server, but the problem persists. I’v… [Previous page](https://forums.sketchup.com/c/technical-problems/technical-warehouse-problems/57.md) [Next page](https://forums.sketchup.com/c/technical-problems/technical-warehouse-problems/57.md?page=2)