Technical Problems


LayOut If you're having a problem in LayOut, or wish to report a bug, do so in this category. Known Issues "Known Issues" are problems which we, the SketchUp team, have reported and are actively tracking. These issues are in active development and we may need your feedback to figure out why the problem is happening, or we may have suggestions to offer for you to work around the problem. Viewer If you're having a problem with either SketchUp Viewer, Mobile Viewer or HoloLens Viewer or wish to report a bug, do so in this category. SketchUp for Web SketchUp Free is the new web based version of SketchUp and is currently in Beta. There WILL be bugs and technical problems, we’re working to address them and hope you’ll help by being as thorough as possible in your reporting of these issues. Everything posted here will be added as a bug for the product and evaluated for fix in a future update. To ensure it’s fixed as quickly as possible you’ll want to be clear and concise in your descriptions of problems. If you have a problem, search first, report second. If you see the problem already exists, respond in that thread with your new confirmation of the issue and additional issues you’ve confirmed affect the issue. Warehouses If you're having a problem with either 3D Warehouse or Extension Warehouse, or wish to report a bug, do so in this category. SketchUp If you're having a problem in SketchUp, or wish to report a bug, do so in this category.
Topic Replies Activity
About the Technical Problems category 2 April 25, 2017
Warehouse plugin has load errors 2 November 20, 2019
3D Warehouse Overhaul (Problems?) 37 November 20, 2019
New Pc, same old blue circle of hell! 4 November 19, 2019
Can't open file due to unexpected file format message 20 November 19, 2019
We are experiencing technical difficulties 10 November 18, 2019
"We are experiencing technical difficulties" 14 November 18, 2019
Cannot log in 8 November 18, 2019
Logging into Warehouse inside SketchUp 4 November 18, 2019
Warehouse not loading/blank 16 November 18, 2019
Layout for sketchup 6 November 18, 2019
Texture/Material imports are desaturated 24 November 18, 2019
SketchUp for Web (Online) Disable Autosave? 17 November 17, 2019
How to get SketchUp Pro Working 14 November 17, 2019
Menu items greyed out 17 November 16, 2019
Can't insert my component 9 November 16, 2019
GPU Question 9 November 16, 2019
Materials with transparency automatically duplicate when being applied 68 November 15, 2019
SketchUp 2018 Unexpected File Format 4 November 15, 2019
SketchUp Offline? 7 November 15, 2019
How do you remove the grid on hidden surfaces? 5 November 15, 2019
SketchUp crashing when making large group 5 November 15, 2019
Sketchup 2019 - Crashes 1 minute after starting 13 November 14, 2019
My Computer is very Slow and I put my models on my Desktop 2 November 14, 2019
PDF Export from LayOut 2019 (Diagonal Lines) 7 November 14, 2019
Load errors 14 November 14, 2019
Layout wont let me save 6 November 14, 2019
SketchUp not loading file to current *version* 12 November 13, 2019
Probleme avec SketchUp Pro 2019 / Chekup et erreur régulière 23 November 13, 2019
Can't update extensions 7 November 12, 2019