Technical Problems

Warehouses If you're having a problem with either 3D Warehouse or Extension Warehouse, or wish to report a bug, do so in this category.
Viewer If you're having a problem with either SketchUp Viewer, Mobile Viewer or HoloLens Viewer or wish to report a bug, do so in this category.
SketchUp Free SketchUp Free is the new web based version of SketchUp and is currently in Beta. There WILL be bugs and technical problems, we’re working to address them and hope you’ll help by being as thorough as possible in your reporting of these issues. Everything posted here will be added as a bug for the product and evaluated for fix in a future update. To ensure it’s fixed as quickly as possible you’ll want to be clear and concise in your descriptions of problems. If you have a problem, search first, report second. If you see the problem already exists, respond in that thread with your new confirmation of the issue and additional issues you’ve confirmed affect the issue.
Known Issues "Known Issues" are problems which we, the SketchUp team, have reported and are actively tracking. These issues are in active development and we may need your feedback to figure out why the problem is happening, or we may have suggestions to offer for you to work around the problem.
SketchUp If you're having a problem in SketchUp, or wish to report a bug, do so in this category.
LayOut If you're having a problem in LayOut, or wish to report a bug, do so in this category.

About the Technical Problems category [Technical Problems] (2)
Snapping to some point far away + unable to undo [SketchUp] (4)
Selection box question [SketchUp] (6)
Can't remove end of hole in object [SketchUp] (6)
SketchUp Make download not working [Technical Problems] (2)
Installing/Opening Sketchup Make 2017 Prompts Sketchup Pro License Request [SketchUp] (16)
AVI Animation export issue remains in SU 2018 [Technical Problems] (1)
Cannot scale and resize model with Tape Measure Tool [SketchUp] (8)
Animateslow flips a dynamic component: how to fix? [SketchUp] (4)
Dynamic Texture Mapping [SketchUp] (2)
Layout frozen - can not save [LayOut] (1)
Crashing when opening materials [SketchUp Free] (1)
Help! sketchup make 2017 on windows 10, random bugsplat in a few seconds after opening a file [SketchUp] (4)
Important Update on a few Potential SketchUp 2017 issues on Windows ( 2 3 4 5 6 7 8 9 10 11 12 13 ) [SketchUp] (244)
SU 2017 Make Extensions Fail to Load RBE [SketchUp] (14)
Scenes not showing in Inserted Model [SketchUp Free] (4)
Section Fills ignores hidden faces [SketchUp] (6)
Sketchup 2018 crashes on Mac OS X High Sierra 10.13.3 [Technical Problems] (10)
"Screen Text" size increases in animation, becomes unreadable - solution? Mac High Sierra [SketchUp] (6)
Selection Tool process is slow, unbearably slow ( 14 15 16 17 18 19 20 21 22 23 24 25 ) [SketchUp] (488)
Zoom vs Orbit (Slow on Zoom, and fast on Orbit) [Technical Problems] (3)
Selection tool very slow to select ( 2 ) [Technical Problems] (37)
How Do I Permanently Remove Extensions in Make 2017 [SketchUp] (6)
Mysterious dashed lines, curse them! [SketchUp Free] (3)
Double click file open - Layout 2018 BUG? [Technical Problems] (17)
All the materials look darker on S3 Neo, android 4.4.2 [Viewer] (3)
Unwanted transparency ( 2 ) [SketchUp] (28)
3D offset missing faces [SketchUp] (6)
Not receiving email for resetting the password [SketchUp Free] (2)
SketchUp 2018 Section Plane not working [SketchUp] (2)