Technical Problems


LayOut If you're having a problem in LayOut, or wish to report a bug, do so in this category. SketchUp If you're having a problem in SketchUp, or wish to report a bug, do so in this category. Known Issues "Known Issues" are problems which we, the SketchUp team, have reported and are actively tracking. These issues are in active development and we may need your feedback to figure out why the problem is happening, or we may have suggestions to offer for you to work around the problem. SketchUp for Web SketchUp Free is the new web based version of SketchUp and is currently in Beta. There WILL be bugs and technical problems, we’re working to address them and hope you’ll help by being as thorough as possible in your reporting of these issues. Everything posted here will be added as a bug for the product and evaluated for fix in a future update. To ensure it’s fixed as quickly as possible you’ll want to be clear and concise in your descriptions of problems. If you have a problem, search first, report second. If you see the problem already exists, respond in that thread with your new confirmation of the issue and additional issues you’ve confirmed affect the issue. Viewer If you're having a problem with either SketchUp Viewer, Mobile Viewer or HoloLens Viewer or wish to report a bug, do so in this category. Warehouses If you're having a problem with either 3D Warehouse or Extension Warehouse, or wish to report a bug, do so in this category.
Topic Replies Activity
About the Technical Problems category 2 April 25, 2017
Sales Process Broken or Hacked 3 January 25, 2020
Trial Version after Purchasing Sketchup Pro Year Subscription?! 3 January 25, 2020
The animation did not work Need help 17 January 25, 2020
Windows 10 Layout settings 12 January 25, 2020
Unexpected File Format Strikes Again 2 January 24, 2020
Failure to Launch Pro 2019 Paid download 18 January 24, 2020
No Templates in Layout 2019 8 January 24, 2020
Layout is acting strange 6 January 23, 2020
Sketch gone 11 January 23, 2020
Trimble Connect empty 3 January 23, 2020
Recovery from .dmp and log? 3 January 23, 2020
SketchUp lag 6 January 22, 2020
Pattern fill drop down format boxes are obscured 13 January 22, 2020
Export in VRML format in metric system, not Imperial System 4 January 22, 2020
SketchUp Pro 2019 crashes when I open Thea Renderer Plugin 19 January 22, 2020
Can't Open a Second SketchUp file 3 January 22, 2020
Problems with trying to type a space in measurements 4 January 22, 2020
Pan Mouse&shift inoperable? 8 January 21, 2020
Sketchup 2019 Pro - Display Error 5 January 21, 2020
Sketchup Web - Mac OS > Dimensions box clears when I use the spacebar or enter anything other than numbers 8 January 21, 2020
Names of components in local folder does not match names in the component window 19 January 21, 2020
Cannot sign into 'Extension' Warehouse 4 January 21, 2020
SketchUp for Non-Profits Program 3 January 21, 2020
I cant get any support 8 January 20, 2020
Just PAID and no license sent 11 January 20, 2020
Can't activate my Pro License and the Free version has ended 4 January 20, 2020
Have issues working on SketchUp files on Mac machine on Isilon network share 2 January 20, 2020
LayOut version 2018 Pro doesn't work anymore 7 January 20, 2020
Garden model very laggy 9 January 19, 2020