Technical Problems

Warehouses If you're having a problem with either 3D Warehouse or Extension Warehouse, or wish to report a bug, do so in this category. Viewer If you're having a problem with either SketchUp Viewer, Mobile Viewer or HoloLens Viewer or wish to report a bug, do so in this category. Known Issues "Known Issues" are problems which we, the SketchUp team, have reported and are actively tracking. These issues are in active development and we may need your feedback to figure out why the problem is happening, or we may have suggestions to offer for you to work around the problem. LayOut If you're having a problem in LayOut, or wish to report a bug, do so in this category. SketchUp for Web SketchUp Free is the new web based version of SketchUp and is currently in Beta. There WILL be bugs and technical problems, we’re working to address them and hope you’ll help by being as thorough as possible in your reporting of these issues. Everything posted here will be added as a bug for the product and evaluated for fix in a future update. To ensure it’s fixed as quickly as possible you’ll want to be clear and concise in your descriptions of problems. If you have a problem, search first, report second. If you see the problem already exists, respond in that thread with your new confirmation of the issue and additional issues you’ve confirmed affect the issue. SketchUp If you're having a problem in SketchUp, or wish to report a bug, do so in this category.
About the Technical Problems category [Technical Problems] (2)
Trimble Account Activation [SketchUp] (4)
SketchUp and macOS Mojave (10.14) ( 2 3 4 5 ) [SketchUp] (85)
How can Delete old version of sketchup in right click context menu? [SketchUp] (6)
Make the whole 2D drawing completely flat? ( 2 ) [SketchUp] (32)
Problem with RAM [Technical Problems] (12)
Slicing a model ( 2 ) [Technical Problems] (30)
same problem [LayOut] (2)
Error Msg: Sorry. we encountered a problem with your web browser's webgl support [SketchUp for Web] (4)
Problem converting and exporting SketchUp file to .stl [SketchUp] (9)
Failed read rbe/rbs file [Technical Problems] (4)
Mac OSX Sierra Crash ( 2 ) [SketchUp] (23)
When I print some scenes lose color? ( 2 ) [LayOut] (30)
Sketchup Web Saves For No Reason [SketchUp for Web] (3)
Unbelievable start up time! ( 2 ) [SketchUp] (24)
3D Connexion Mouse ( 2 3 ) [Technical Problems] (48)
Can't Move Component to Different Layer ( 2 ) [SketchUp] (33)
Ruby Console not opening [SketchUp] (8)
Jagged lines in PDF's [SketchUp] (6)
Selection tool very slow to select ( 2 3 ) [Technical Problems] (47)
Problem with Saving File- It Shows Message: " CfileException 0 in C:\folder\file.skp " and does not save file ( 2 ) [SketchUp] (22)
Viewer chopping text labels. Only see bottom half of letters [Viewer] (2)
Sketchup not working with integrated graphics [SketchUp] (4)
Textures "disappear" and get distorted [SketchUp] (6)
New, Fast PC Running Sketchup Pro 2018 Slow! [Technical Problems] (5)
I need to 'Gear up' any ideas? ( 2 ) [Technical Problems] (26)
MacOS remove license [SketchUp] (2)
Drape tool - components draping [SketchUp] (8)
You reached or exceeded license number [Technical Problems] (3)
Never received licensing email SketchUp Pro 2018 [SketchUp] (7)