Technical Problems


Viewer If you're having a problem with either SketchUp Viewer, Mobile Viewer or HoloLens Viewer or wish to report a bug, do so in this category.
Known Issues "Known Issues" are problems which we, the SketchUp team, have reported and are actively tracking. These issues are in active development and we may need your feedback to figure out why the problem is happening, or we may have suggestions to offer for you to work around the problem.
LayOut If you're having a problem in LayOut, or wish to report a bug, do so in this category.
SketchUp for Web SketchUp Free is the new web based version of SketchUp and is currently in Beta. There WILL be bugs and technical problems, we’re working to address them and hope you’ll help by being as thorough as possible in your reporting of these issues. Everything posted here will be added as a bug for the product and evaluated for fix in a future update. To ensure it’s fixed as quickly as possible you’ll want to be clear and concise in your descriptions of problems. If you have a problem, search first, report second. If you see the problem already exists, respond in that thread with your new confirmation of the issue and additional issues you’ve confirmed affect the issue.
Warehouses If you're having a problem with either 3D Warehouse or Extension Warehouse, or wish to report a bug, do so in this category.
SketchUp If you're having a problem in SketchUp, or wish to report a bug, do so in this category.

About the Technical Problems category [Technical Problems] (2)
Hard crash after about 5 minutes of use [SketchUp] (3)
Problems with 3D model from Trimble Real Works to Sketchup Pro [SketchUp] (5)
Sketchup make - all popup windows blank [SketchUp] (9)
BugSplat error - SketchUp 2018 [Technical Problems] (2)
Modifier not working [SketchUp] (2)
Upgrade gpu = lag and crash ( 2 ) [SketchUp] (23)
Trimble Connect Extension - Cannot Log-In [SketchUp] (1)
SketchUp Make 2017 Crashing at Start [SketchUp] (3)
Sketchup for web zoom stops [SketchUp for Web] (5)
Bugsplat error [SketchUp] (2)
Selection Tool process is slow, unbearably slow ( 15 16 17 18 19 20 21 22 23 24 25 26 ) [SketchUp] (509)
Enabling Angle DirectX transcoding in SU2017 / SU2018 [SketchUp] (3)
Solution: Sketchup select tool is very slow on Win 10 with Intel HD graphics cards [SketchUp] (12)
Display problem with sketchup viewer [Viewer] (14)
File not found or invalid [SketchUp] (1)
SketchUp Pro Trial .DWG Import Issues [SketchUp] (10)
2D Raster Export [SketchUp] (1)
SketchUp Pro 2018 Bug Splats when importing Preferences [SketchUp] (12)
Runtime Error! when closing SketchUp [SketchUp] (7)
SketchUp 2017 Pro - Export 2D Graphic - Black Bars Introduced into Image [SketchUp] (14)
Snapping to some point far away + unable to undo [SketchUp] (12)
Sketchup Viewer not powerful enough? [Viewer] (16)
Layout 2018 can't export PDF error "There was a problem exporting to this file" ( 2 ) [LayOut] (38)
Scene Tabs & Edge Style [SketchUp] (2)
SU Pro 2017 Mac - Materials folder [SketchUp] (6)
Sketchup crashing when importing DEM data [SketchUp] (9)
Triple-click selects all the connected things ( 2 ) [SketchUp] (23)
SketchUp 2015 Pro Keyboard Shortcuts Not Working! [SketchUp] (16)
SU Pro 2018 Fresh Install [SketchUp] (3)