# Android **URL:** https://forums.sketchup.com/c/sketchup-viewer/android/20.md [Latest](https://forums.sketchup.com/latest.md) · [Categories](https://forums.sketchup.com/categories.md) · [Tags](https://forums.sketchup.com/tags.md) --- ## [About the Android category](https://forums.sketchup.com/t/about-the-android-category/86)
**Author:** [@jody](https://forums.sketchup.com/u/jody)\ **Replies:** 2\ **Last updated:** [September 25, 2024, 6:42pm UTC](https://forums.sketchup.com/t/about-the-android-category/86 "2024-09-25T18:42:59Z")
If you’re using SketchUp Viewer for Mobile on an Android device, please use this category to post comments or questions and discuss. --- ## [Sketchup viewer android version](https://forums.sketchup.com/t/sketchup-viewer-android-version/342774)
**Author:** [@ejoyaltremblay](https://forums.sketchup.com/u/ejoyaltremblay)\ **Replies:** 0\ **Last updated:** [December 8, 2025, 6:57pm UTC](https://forums.sketchup.com/t/sketchup-viewer-android-version/342774 "2025-12-08T18:57:04Z")
Hello, im a long time user since google and i have used the android viewer version for sharing information with my team of carpenter and surveyor. Since the ios version, we have problem with a lot of feature and my team … --- ## [I'm a client having problems viewing files shared by architect](https://forums.sketchup.com/t/im-a-client-having-problems-viewing-files-shared-by-architect/342599)
**Author:** [@Rebecca7](https://forums.sketchup.com/u/Rebecca7)\ **Replies:** 1\ **Last updated:** [December 2, 2025, 3:03am UTC](https://forums.sketchup.com/t/im-a-client-having-problems-viewing-files-shared-by-architect/342599 "2025-12-02T03:03:43Z")
Hello, I’m a client using SketchUp Viewer for Android, to view files shared with me by an architect. Recently I cannot open new files sent to me. I get an Error message - “this file cannot be opened“. I can still view … --- ## [Not able to augment on galaxy](https://forums.sketchup.com/t/not-able-to-augment-on-galaxy/336879)
**Author:** [@Luigigentile](https://forums.sketchup.com/u/Luigigentile)\ **Replies:** 1\ **Last updated:** [August 8, 2025, 9:18am UTC](https://forums.sketchup.com/t/not-able-to-augment-on-galaxy/336879 "2025-08-08T09:18:40Z")
I cannot augment on my galaxy note 20 any longer. Not sure if anyone has the same issue. --- ## [Last update of SketchUp Android mobile viewer can’t open files](https://forums.sketchup.com/t/last-update-of-sketchup-android-mobile-viewer-can-t-open-files/293388)
**Author:** [@montage.afid](https://forums.sketchup.com/u/montage.afid)\ **Replies:** 2\ **Last updated:** [February 27, 2025, 10:01pm UTC](https://forums.sketchup.com/t/last-update-of-sketchup-android-mobile-viewer-can-t-open-files/293388 "2025-02-27T22:01:49Z")
Hello, Since the last update of the SketchUp Android mobile viewer (13 sept 2024) the application is not able to open my files anymore. There is a message error. The only solution that I have now is to save with a previ… --- ## [AR viewer android not working](https://forums.sketchup.com/t/ar-viewer-android-not-working/291396)
**Author:** [@acalvodominguez](https://forums.sketchup.com/u/acalvodominguez)\ **Replies:** 4\ **Last updated:** [October 31, 2024, 3:45pm UTC](https://forums.sketchup.com/t/ar-viewer-android-not-working/291396 "2024-10-31T15:45:56Z")
Hi everyone, I’m encountering an issue with the AR viewer in the SketchUp Android app. Every time I try to launch it, the screen turns black and the app becomes unresponsive. Has anyone else experienced this problem?I’v… --- ## [Better way to anchor 1:1 model to real world](https://forums.sketchup.com/t/better-way-to-anchor-1-1-model-to-real-world/270345)
**Author:** [@JorgeArq](https://forums.sketchup.com/u/JorgeArq)\ **Replies:** 12\ **Last updated:** [May 17, 2024, 5:34pm UTC](https://forums.sketchup.com/t/better-way-to-anchor-1-1-model-to-real-world/270345 "2024-05-17T17:34:46Z")
Hello community. I would like to propose a better way to anchor the 1:1 3D models seen through the Sketchup Viewer app using the AR mode. Currently, the AR mode works very well for furniture models, but it is not very … --- ## [AR Viewer Not Working](https://forums.sketchup.com/t/ar-viewer-not-working/270775)
**Author:** [@karlsketch](https://forums.sketchup.com/u/karlsketch)\ **Replies:** 2\ **Last updated:** [May 3, 2024, 9:28pm UTC](https://forums.sketchup.com/t/ar-viewer-not-working/270775 "2024-05-03T21:28:17Z")
I attempted to upload a model to the 3D Warehouse and then “View In AR”. I then scanned the QR code with my phone and tried to “View In Your Space” which kept crashing my phone. I attempted on my other Android with the… --- ## [SketchUp Viewer Android - Feature Request](https://forums.sketchup.com/t/sketchup-viewer-android-feature-request/271265)
**Author:** [@karlsketch](https://forums.sketchup.com/u/karlsketch)\ **Replies:** 3\ **Last updated:** [May 3, 2024, 4:18pm UTC](https://forums.sketchup.com/t/sketchup-viewer-android-feature-request/271265 "2024-05-03T16:18:31Z")
It would be a nice feature to be able to take a photo of a model in AR. I.E. a screenshot of what you are seeing live for future reference or sharing. --- ## [I was trying to show a model to someone, but google play shows that SKU viewer was made for an older version](https://forums.sketchup.com/t/i-was-trying-to-show-a-model-to-someone-but-google-play-shows-that-sku-viewer-was-made-for-an-older-version/233391)
**Author:** [@Jeangope84](https://forums.sketchup.com/u/Jeangope84)\ **Replies:** 3\ **Last updated:** [April 27, 2024, 8:16pm UTC](https://forums.sketchup.com/t/i-was-trying-to-show-a-model-to-someone-but-google-play-shows-that-sku-viewer-was-made-for-an-older-version/233391 "2024-04-27T20:16:21Z")
I was trying to show a model to someone, but google play shows that SKU viewer was made for an older version. Does anyone knows if an update is coming soon or what can i do? --- ## [Luego de actualizar mi programa a sketchup 2023 no puedo ver mis dibujos](https://forums.sketchup.com/t/luego-de-actualizar-mi-programa-a-sketchup-2023-no-puedo-ver-mis-dibujos/268447)
**Author:** [@m.diazcontractorr](https://forums.sketchup.com/u/m.diazcontractorr)\ **Replies:** 1\ **Last updated:** [April 15, 2024, 9:17pm UTC](https://forums.sketchup.com/t/luego-de-actualizar-mi-programa-a-sketchup-2023-no-puedo-ver-mis-dibujos/268447 "2024-04-15T21:17:39Z")
Saludos Alguien que me pueda ayudar. Resulta que luego de cambiarme a sketchup 2023 no puedo ver mis dibujos en mi celular como de costubre. --- ## [Sketchup viewer, no eligible devices for download](https://forums.sketchup.com/t/sketchup-viewer-no-eligible-devices-for-download/251348)
**Author:** [@BG\_user](https://forums.sketchup.com/u/BG_user)\ **Replies:** 7\ **Last updated:** [February 24, 2024, 6:49pm UTC](https://forums.sketchup.com/t/sketchup-viewer-no-eligible-devices-for-download/251348 "2024-02-24T18:49:01Z")
Nobody seems to be getting any help on this but ill try anyway. Same problem, can not download viewer app on my android phone. Samsung galaxy S22 ultra. Im reading that the app has not been updated to work on newer devic… --- ## [Sketchup for Android](https://forums.sketchup.com/t/sketchup-for-android/249706)
**Author:** [@Ahmedkaabi](https://forums.sketchup.com/u/Ahmedkaabi)\ **Replies:** 3\ **Last updated:** [February 12, 2024, 2:47pm UTC](https://forums.sketchup.com/t/sketchup-for-android/249706 "2024-02-12T14:47:04Z")
I have a Xiaomi pad 6 and I love to use sketchup always. Unfortunately sketchup is not supporting Android platform. There are a lot of people who have the same problem and we’d like you to help us by developing a sketchu… --- ## [SketchUp Viewer not available on Android PlayStore? 2024](https://forums.sketchup.com/t/sketchup-viewer-not-available-on-android-playstore-2024/255851)
**Author:** [@Roosevelt\_Diaz\_FTE](https://forums.sketchup.com/u/Roosevelt_Diaz_FTE)\ **Replies:** 6\ **Last updated:** [January 23, 2024, 12:46pm UTC](https://forums.sketchup.com/t/sketchup-viewer-not-available-on-android-playstore-2024/255851 "2024-01-23T12:46:22Z")
Hi everyone, the SketchUp app is not in the PlayStore anymore, what happen? --- ## [SketchUp Viewer for Android is not available for my phone (Samsung A50 with Android 11)](https://forums.sketchup.com/t/sketchup-viewer-for-android-is-not-available-for-my-phone-samsung-a50-with-android-11/234973)
**Author:** [@carletta](https://forums.sketchup.com/u/carletta)\ **Replies:** 7\ **Last updated:** [December 10, 2023, 6:51pm UTC](https://forums.sketchup.com/t/sketchup-viewer-for-android-is-not-available-for-my-phone-samsung-a50-with-android-11/234973 "2023-12-10T18:51:46Z")
Hi, I have a Samsung A50 smartphone with Android 11 and I would like to install the SketchUp Viewer app. When I search for the app in the Google Play Store I get the following message: this app is not available for your… --- ## [Crash while load file in Viewer](https://forums.sketchup.com/t/crash-while-load-file-in-viewer/198582)
**Author:** [@bauer.arquitetura](https://forums.sketchup.com/u/bauer.arquitetura)\ **Replies:** 1\ **Last updated:** [August 16, 2023, 1:05pm UTC](https://forums.sketchup.com/t/crash-while-load-file-in-viewer/198582 "2023-08-16T13:05:02Z")
Cannot open any of my .skp files in Viewer They crash while load Samsung Tablet S8 Android 12 Versão One UI 4.1 Atualização Google Play 1 de abril 22 --- ## [AR Viewer not allowing log on on Android device](https://forums.sketchup.com/t/ar-viewer-not-allowing-log-on-on-android-device/233507)
**Author:** [@chrisa2](https://forums.sketchup.com/u/chrisa2)\ **Replies:** 5\ **Last updated:** [July 27, 2023, 2:43pm UTC](https://forums.sketchup.com/t/ar-viewer-not-allowing-log-on-on-android-device/233507 "2023-07-27T14:43:09Z")
This is a known issue and yet I can see online complaints about this going back at least a year. I pay for a Pro version of SU. Being able to view my models in AR and walk though them in full scale is an intergral part o… --- ## [VR Phone Headset](https://forums.sketchup.com/t/vr-phone-headset/166142)
**Author:** [@richardparrker](https://forums.sketchup.com/u/richardparrker)\ **Replies:** 1\ **Last updated:** [March 5, 2023, 6:21pm UTC](https://forums.sketchup.com/t/vr-phone-headset/166142 "2023-03-05T18:21:16Z")
Hello - is there a way to use immersive mode or something similar with a VR headset (Gear 360 in this case, but anything in the nature of a cardboard headset). I’ve seen that this is possible with third party apps, but … --- ## [How do I open Google maps in sketch up using my android phone?](https://forums.sketchup.com/t/how-do-i-open-google-maps-in-sketch-up-using-my-android-phone/220801)
**Author:** [@tesonia](https://forums.sketchup.com/u/tesonia)\ **Replies:** 3\ **Last updated:** [February 22, 2023, 5:53pm UTC](https://forums.sketchup.com/t/how-do-i-open-google-maps-in-sketch-up-using-my-android-phone/220801 "2023-02-22T17:53:26Z")
I am not seeing the option to add Google map at my current location. Additionally I would like to add a polygon where I am standing. --- ## [Sketchup Viewer is not compatible with Motorola devices](https://forums.sketchup.com/t/sketchup-viewer-is-not-compatible-with-motorola-devices/216588)
**Author:** [@alexandrerain](https://forums.sketchup.com/u/alexandrerain)\ **Replies:** 8\ **Last updated:** [January 3, 2023, 10:05am UTC](https://forums.sketchup.com/t/sketchup-viewer-is-not-compatible-with-motorola-devices/216588 "2023-01-03T10:05:54Z")
I would like to know which cell phone this Sketchup Viewer application works on, because I have a Moto G5S Plus and it is not compatible with this application, I tried to install it on the Moto E6 and this one is not com… --- ## [Sketchup Viewer not compatible with my phone Samsung](https://forums.sketchup.com/t/sketchup-viewer-not-compatible-with-my-phone-samsung/209347)
**Author:** [@rodrigo](https://forums.sketchup.com/u/rodrigo)\ **Replies:** 1\ **Last updated:** [October 2, 2022, 5:15pm UTC](https://forums.sketchup.com/t/sketchup-viewer-not-compatible-with-my-phone-samsung/209347 "2022-10-02T17:15:49Z")
Hello I had an Android phone at 32 where Sketchup View worked very well. Unfortunately the phone was damaged. I Buyed a Samsung A13. Now sketchup viewer does not appear on Google play. It says it is not compatible with… --- ## [Model not opening properly and then crashes](https://forums.sketchup.com/t/model-not-opening-properly-and-then-crashes/207278)
**Author:** [@JTiburon](https://forums.sketchup.com/u/JTiburon)\ **Replies:** 9\ **Last updated:** [September 6, 2022, 4:57am UTC](https://forums.sketchup.com/t/model-not-opening-properly-and-then-crashes/207278 "2022-09-06T04:57:42Z")
The model used to open without a problem, but now no longer opens properly. The file opens, but i don’t see anything and then if i try to move around it freezes. It is a large file 246MB. I have a Samsung Galaxy S21+ wit… --- ## [Android viewer app shows continents instead of Trimble Connect items](https://forums.sketchup.com/t/android-viewer-app-shows-continents-instead-of-trimble-connect-items/199214)
**Author:** [@gdiludovico](https://forums.sketchup.com/u/gdiludovico)\ **Replies:** 3\ **Last updated:** [May 22, 2022, 9:13pm UTC](https://forums.sketchup.com/t/android-viewer-app-shows-continents-instead-of-trimble-connect-items/199214 "2022-05-22T21:13:15Z")
Hello, when I login to Trimble Connect in Android app, I see “Europe”, “Asia”, “North America” rather than my Trimble Connect folders and models, which instead are correctly listed in iPad viewer using the same account. … --- ## [SketchUp Viewer Não é compatível com Moto G5s Plus](https://forums.sketchup.com/t/sketchup-viewer-nao-e-compativel-com-moto-g5s-plus/198611)
**Author:** [@alexandrerain](https://forums.sketchup.com/u/alexandrerain)\ **Replies:** 1\ **Last updated:** [May 16, 2022, 12:46am UTC](https://forums.sketchup.com/t/sketchup-viewer-nao-e-compativel-com-moto-g5s-plus/198611 "2022-05-16T00:46:34Z")
Eu tenho um celular Moto G5s Plus com Android 8.1 e eu tentei instalar o SketchUp Viewer pela playstore e lá diz que meu celular não é compatível, eu espero que corrijam este problema para que eu possa instalar no meu ce… --- ## [AR model not anchoring - Sketchup mobile viewer](https://forums.sketchup.com/t/ar-model-not-anchoring-sketchup-mobile-viewer/110284)
**Author:** [@Groovejackson](https://forums.sketchup.com/u/Groovejackson)\ **Replies:** 2\ **Last updated:** [March 23, 2022, 1:33am UTC](https://forums.sketchup.com/t/ar-model-not-anchoring-sketchup-mobile-viewer/110284 "2022-03-23T01:33:00Z")
Having limited success anchoring a sketchup model in AR on the mobile viewer. I have a samsung S8 and have had the AR function working before. Now when I try to anchor and it says to tap on the mesh, it simply won’t anch… --- ## [Protractor tool in Sketchup Viewer?](https://forums.sketchup.com/t/protractor-tool-in-sketchup-viewer/192234)
**Author:** [@beyondstock](https://forums.sketchup.com/u/beyondstock)\ **Replies:** 0\ **Last updated:** [March 10, 2022, 3:34pm UTC](https://forums.sketchup.com/t/protractor-tool-in-sketchup-viewer/192234 "2022-03-10T15:34:04Z")
Hello, We use Sketchup for our furniture/cabinetry shop. The renderings are usefull to view when in production for any measurement spot checks. I am familiar with and have used Sketchup Viewer frequently, but I cannot f… --- ## [Simplyfiy large/complex .skb files to work well in andriod viewer](https://forums.sketchup.com/t/simplyfiy-large-complex-skb-files-to-work-well-in-andriod-viewer/189059)
**Author:** [@valter.zagroba](https://forums.sketchup.com/u/valter.zagroba)\ **Replies:** 13\ **Last updated:** [February 6, 2022, 11:55am UTC](https://forums.sketchup.com/t/simplyfiy-large-complex-skb-files-to-work-well-in-andriod-viewer/189059 "2022-02-06T11:55:59Z")
Hi! I have a few large files with like 200+ objects. It wosks nicely in SU. However, these files are far to large to be handled by my phone in SU Veiwer for android. Is there a simple workflow to make the .skp file sm… --- ## [Sketchup community and adroid phone](https://forums.sketchup.com/t/sketchup-community-and-adroid-phone/188863)
**Author:** [@Krazecanuk](https://forums.sketchup.com/u/Krazecanuk)\ **Replies:** 3\ **Last updated:** [February 3, 2022, 6:24pm UTC](https://forums.sketchup.com/t/sketchup-community-and-adroid-phone/188863 "2022-02-03T18:24:38Z")
good afternoon looking to be able to open and be able to respond on my android phone tks --- ## [Connect problem sketchup viewer ANDROID](https://forums.sketchup.com/t/connect-problem-sketchup-viewer-android/187658)
**Author:** [@olivier.bousquie](https://forums.sketchup.com/u/olivier.bousquie)\ **Replies:** 1\ **Last updated:** [January 24, 2022, 6:25am UTC](https://forums.sketchup.com/t/connect-problem-sketchup-viewer-android/187658 "2022-01-24T06:25:19Z")
Hi, Impossible to connect my account in sketchup viewer for android… Any solution ? --- ## [I have some suggestions about the mobile app](https://forums.sketchup.com/t/i-have-some-suggestions-about-the-mobile-app/183958)
**Author:** [@javalitterboy](https://forums.sketchup.com/u/javalitterboy)\ **Replies:** 0\ **Last updated:** [December 13, 2021, 6:07am UTC](https://forums.sketchup.com/t/i-have-some-suggestions-about-the-mobile-app/183958 "2021-12-13T06:07:30Z")
Can you access some of China’s three-party authorized interfaces, such as Tencent’s WeChat and QQ. [Next page](https://forums.sketchup.com/c/sketchup-viewer/android/20.md?page=1)