New SketchUp 2017 Viewer won't launch on Windows 8.1 laptop

[DanRathbun]

@kim1

My graphics card is Intel HD 4000.

The Desktop Viewer has the same requirements as the main SketchUp application.
Links to Intel drivers in this pinned post by the SketchUp Team:

Important Update on a few Potential SketchUp 2017 issues on Windows

QUICK UPDATE! In case you hadn’t heard, we just released SketchUp Pro 2018 which has some fixes that should help with some of these crashes. If you’d like to give it a try, please download the 30-day trial here. Howdy everybody! As you may have noticed, SketchUp Pro 2017 M2 (maintenance release 2) is here! Like the earlier SketchUp 2017 releases, this release requires your system meets our minimum requirements for installing SketchUp 2017 as defined here. Make sure your system meets these r…