Review 2017 not launching - including the linked threads. The linked thread entitled “SU Checkup freezing, SU2017 won’t start” further addresses the core problem both of you are encountering with computers trying to run SU17 with dated, integrated graphic chipsets that don’t fully support OpenGL required by SU17.
@bossen, does your laptop have the AMD card in addition to the Intel chipset I see listed on the manufacturer’s site? Did you updated your drivers directly from the manufacturer site? If you do have the AMD card, go to its graphic control panel’s 3D settings. Look for the option to customize options for SU. By default, laptops use the integrated graphic chipset to save power. You want to change that option to have SU use the AMD card.
@kbkrueger2, your computer may only be able to run SU16. SU16 has the option to disable hardware acceleration and let the software to all the rendering through the CPU.