Crashes & lock-ups

[DanRathbun]

It appears the AMD/ATI Radeon R7 cards may have issues with OpenGL.

These other users who have R7 cards also ran into issues:

SketchUp runs slowly in Windows 10, any ideas?

Just bought a new computer, Dell Inspiron 7000 with an AMD Radeon R7 M270 craphics card and Windows 10 Installed. Installed Sketchup 2015 and aside from small icons seemed to work. Had a problem with getting on the internet using WiFi so updated windows 10 as recommended. Now Sketchup splash screen comes up but after clicking start using stops responding. Have tried everything from removing the software and re-installing to trying to download and install the 32 bit version. I am thinking it…

SketchUp runs slowly in Windows 10, any ideas?

Lyn, your profile does not say which build you are running 32-bit or 64-bit ? You issues are most likely due to AMD/ATI Graphics. The R7 A8 series are quite low on the list at passmark. [url]http://www.videocardbenchmark.net/video_lookup.php?gpu=Radeon+R7+A8-7600&id=3007[/url] Currently SketchUp 2015 32-bit runs better, and crashes less, with AMD/ATI cards. (It seems their 64-bit drivers may have issues with OpenGL.)