(Moved to the Extension Warehouse category.)
It is a server-side error. Nothing any customers can do about it.
See the following and other topics in the Extension Warehouse category:
AJAX Error when downloading from Extension Warehouse
Offtopic gripes regarding installation:
[quote=“Rick, post:1, topic:24412”]
I had 2015 Pro and after uninstalling 2015 and installing 2016 Pro …
This is very disappointing since not only is there no option to simply update our 2015 to 2016 without uninstalling …[/quote]
First of all, there is no rule nor law, that requires you to uninstall v2015 before installing v2016. There never has been. They install into different directories (unless y’all change the install directory manually ? … which is not a good idea, ever.)
The corporate network licenses give a 30-day grace period for you to migrate your plugins and usage over to newer versions after an upgrade.
So you should be able to reinstall 2015 Pro, and reapply the old 2015 license, so you can work with your “tool set.”
[quote=“Rick, post:1, topic:24412”]
This is very disappointing since not only is there no option to simply update our 2015 to 2016 without uninstalling …[/quote]
Where did you get this idea ?
You have two options.
(1) You can install extensions (or some of them) from the SketchUcation PluginStore,
(2) … or you can copy over your extensions from the v2015 plugins folder. Since they all work for Ruby 2.0, and if you had kept them up to date, the majority of them should work OK.
-
Uninstalling SketchUp 2015 should NOT have removed your “Plugins” folder in the %AppData%
path for SketchUp 2015.
-
You should do one at a time, and then start SketchUp to make sure it works ok…then close SketchUp, and repeat.
-
You should check the version number for the SketchUp team extensions beginning with “su_”, if the ones distributed with v2016 are newer, do not copy and overwrite them with older versions from v2015.
… or, you can just be patient and wait until Monday, and hopefully it will be fixed.